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Everything You Need to Know About Managed IT

By: Mark Sheldon Villanueva

In an ideal world, your network never goes down, all your devices are optimized, and you wouldn't need to spend a dime of your organization's hard-earned profits to keep them that way. In reality, however, IT costs are steep, and your network and devices require constant care to keep them running optimally. 

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Don't have time to read now?

Don't fret, we can send you a PDF copy of The Ultimate Guide to Managed IT for Healthcare that you can read in your free time.

The Ultimate Guide to Managed IT for Healthcare

The first quarter of 2022 recorded the average data breach cost in the healthcare sector at an all-time high.  According to Statista, the amount reached over $10 million, up from $9.3 million in the previous year. These numbers intensified the need for robust cybersecurity. 

As a Managed IT and Security Service Provider (MSSP) with years of experience helping healthcare institutions, ITS understands the need for a secured network, especially in a regulated industry. We can help you manage your technology and find suitable security solutions. But first, you need to understand your IT environment.

Who is this Guide for

While cybersecurity should be everyone’s concern, this guide is specific for business owners who are in the healthcare sector, looking to: 

  • Improve their business’ IT infrastructure
  • Boost their operational efficiency by leveraging new systems and technologies
  • Enhance communication within the organization
  • Secure their network by partnering with a reliable MSP 
What is Managed IT

What is Managed IT?

A Managed IT Service Provider (MSP) is a form of outsourcing where businesses hire a third-party organization to take over all or parts of their IT services. 

These MSPs offer a wide variety of services, from data security to communications management. When deciding if or how much to outsource, it is important to know the types of managed service providers and the services they offer. 

What is Managed IT Services?

What is Managed IT

Types of Managed IT Services

Here are some of the most common managed services offered by MSPs:     

Managed Communications Services 

Managed Security 

Data Analytics 

Managed Print Services 

Hosted Cloud

Managed Wireless Networks and Mobile Computing 

Managed VoIP 

Benefits of Managed IT to Healthcare Institutions

Healthcare is among the top industries that attackers usually set their eyes on. This is because healthcare institutions handle massive sensitive information that is worth thousands of dollars. But security isn’t the only reason you will need an MSP to handle your IT. Following are the major advantages of getting Managed IT services for your healthcare institution: 

Improved lines of communication 

Boosted operational efficiency

Lowered costs 

Secured networks

Network security and privacy 

Disaster recovery

When Do You Need Managed IT?

You’ll need Managed IT if you are: 

  • A healthcare institution with regulatory compliance requirements such as HIPAA 
  • A business that wants to save money on IT and  
  • Improve their cybersecurity
  • A company that needs 24/7 IT support
  • An organization that needs to back up and protect sensitive company and patient data 

When Should I Get Managed IT?

How Much Does Managed IT for Healthcare Cost?

There’s no quick number that ITS can throw out for you to know how much you’ll be spending on Managed IT, but we can give you the attributes that can help you estimate and prepare the company’s budget.  

Here are five key factors that can affect an MSP’s price: 

Service time required 

Number of users

Number of servers 

Amount of data 

Evolving needs 

How to Choose a Managed Service Provider for Healthcare

Once you've decided to partner with an MSP, you must find one that can meet your needs as a healthcare institution. So before signing that contract, here are some tips for finding the best MSP for you.  
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Check customer reviews

You first need to check other customers' experiences with the company. Good reviews are a sign of a company doing things right. If there are other healthcare institutions partnered up with your potential MSP, then you can ask them for their experience.   

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Find their list of services and prices

Do they offer the services you need at a price point you can agree to? By checking this immediately, you can easily remove or add a company to your list of potential partners.  

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Look up their technician's certifications

One of an MSP's primary benefits is the availability of experienced and qualified IT professionals. By checking what their staff can do, you can evaluate if their claims can be backed up by their team.   

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Schedule a meeting to talk with their representatives

Prepare a list of questions and set up a meeting with your MSP. If possible, try to visit your MSP's office or at least have a video conference with the team involved in providing support for your company. This allows you to see their work environment and verify their expertise.   

Ready to Get Managed IT for Your Healthcare Institution?

Managed IT Service Providers oversee the backbone of your business technology so you can get the burden off your back and focus on giving the patients the best care. Once you clearly understand how your business can benefit from hiring a reliable IT provider, the next step might be overwhelming. Still, you shouldn’t rush this decision as it can make or break your business. 

 At ITS, we help hundreds of clients in healthcare make intelligent choices about their technology. If you want to know where your business currently stands and how we can help you find a suitable IT solution, schedule a free network assessment with us today.  

Schedule a Meeting Get a Free Network Assessment

Female-Doctor-with-a-Client

Ready to Get Managed IT for Your Healthcare Institution?

Managed IT Service Providers oversee the backbone of your business technology so you can get the burden off your back and focus on giving the patients the best care. Once you clearly understand how your business can benefit from hiring a reliable IT provider, the next step might be overwhelming. Still, you shouldn’t rush this decision as it can make or break your business. 

 At ITS, we help hundreds of clients in healthcare make intelligent choices about their technology. If you want to know where your business currently stands and how we can help you find a suitable IT solution, schedule a free network assessment with us today.  

Schedule a Meeting Get a Free Network Assessment