I am new to ITS but they were able to assist me with a very complicated issue with my Microsoft 365 application. The technician was very easy to talk to, understood my problem, and put forth every effort to resolve the issue. The issue took longer than expected, but ITS worked around my schedule with flexibility and continued to follow up with me until the issue was resolved. I was also taught how to reset my computer hard and enhance my password security. I was so pleased with the service provided. I am happy to pay for such great service.
- Brandy Braveboy | Phoenix West Commercial LLC