Explore the cost of IT Services and Support

Learn what is included so you can set your budget  and start leveraging technology to your advantage!

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Pricing and Service Inclusions

Managed IT

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Description
No Plan
Basic Care
Premium Care
Premium Care Plus
Total Care
Proactive Technology Management
24/7 Server Uptime Monitoring
Firewall Monitoring and Support
Client Ticket Portal
Windows Updates Installation and Management
Managed Antivirus Software and Updates
Server & Desktop Asset Tracking
Server & Desktop Warranty Tracking
Server & Desktop System Monitoring
Remote Access to Servers & Desktops
Antispam Email Filtering
Vulnerability Scanning & Reporting
Anti-breach/ Anti-ransomware Technology
Add-on By Request
Add-on By Request
Add-on By Request
Add-on By Request
Reactive Support Services
Hourly Rate
$250
$150
Afterhours Emergency Response Fee
$250
$150
Emergency Response Time
8 hours
2 hours
1 hour or less
1 hour or less
1 hour or less
Onsite Support
1 hr min
1 hr min
Phone and Remote Support Sessions
per minute
per minute
Virus Removal and Remediation
per minute
Spyware Scanning and Removal
per minute
Hardware Repair / Replacement
per minute
Backup Restorations
per minute
New user setup
per minute
New workstation installation
$400
$400
New Project Work
Network Administration
Monthly Executive Summary Network Report
Server Onsite & Offsite Backups
Microsoft 365 Security Monitoring
Weekly Firewall Port Scanning and Reporting
Network Remediation based on Best Practices
Add-on By Request
Software Upgrades
Add-on By Request
Workstation Backups
Add-on By Request
Add-on By Request
Add-on By Request
Add-on By Request
Technology Consulting
Vendor Liaison
Vendor Contract Review
Budget Planning
Strategic Business Review & Planning Meeting
Hardware or Software As A Service
Firewall with Web Filter and Intrusion Prevention
Add-on By Request
Add-on By Request
Add-on By Request
Loaner PC/Server
Add-on By Request
Add-on By Request
Add-on By Request
All Workstations Replaced
Add-on By Request
Add-on By Request
Add-on By Request
All Servers Replaced
Add-on By Request
Add-on By Request
Add-on By Request
All Firewalls Replaced
Add-on By Request
Add-on By Request
Add-on By Request
Employee Monitoring Software
Add-on By Request
Add-on By Request
Add-on By Request
No Plan
Proactive Technology Management
24/7 Server Uptime Monitoring
Firewall Monitoring and Support
Client Ticket Portal
Windows Updates Installation and Management
Managed Antivirus Software and Updates
Server & Desktop Asset Tracking
Server & Desktop Warranty Tracking
Server & Desktop System Monitoring
Remote Access to Servers & Desktops
Antispam Email Filtering
Vulnerability Scanning & Reporting
Anti-breach/ Anti-ransomware Technology
Reactive Support Services
Hourly Rate
$250
Afterhours Emergency Response Fee
$250
Emergency Response Time
8 hours
Onsite Support
1 hr min
Phone and Remote Support Sessions
per minute
Virus Removal and Remediation
Spyware Scanning and Removal
Hardware Repair / Replacement
Backup Restorations
New user setup
New workstation installation
New Project Work
Network Administration
Monthly Executive Summary Network Report
Server Onsite & Offsite Backups
Microsoft 365 Security Monitoring
Weekly Firewall Port Scanning and Reporting
Network Remediation based on Best Practices
Software Upgrades
Workstation Backups
Technology Consulting
Vendor Liaison
Vendor Contract Review
Budget Planning
Strategic Business Review & Planning Meeting
Hardware or Software As A Service
Firewall with Web Filter and Intrusion Prevention
Loaner PC/Server
All Workstations Replaced
All Servers Replaced
All Firewalls Replaced
Employee Monitoring Software
Basic Care
Proactive Technology Management
24/7 Server Uptime Monitoring
Firewall Monitoring and Support
Client Ticket Portal
Windows Updates Installation and Management
Managed Antivirus Software and Updates
Server & Desktop Asset Tracking
Server & Desktop Warranty Tracking
Server & Desktop System Monitoring
Remote Access to Servers & Desktops
Antispam Email Filtering
Vulnerability Scanning & Reporting
Anti-breach/ Anti-ransomware Technology
Add-on By Request
Reactive Support Services
Hourly Rate
$150
Afterhours Emergency Response Fee
$150
Emergency Response Time
2 hours
Onsite Support
1 hr min
Phone and Remote Support Sessions
per minute
Virus Removal and Remediation
per minute
Spyware Scanning and Removal
per minute
Hardware Repair / Replacement
per minute
Backup Restorations
per minute
New user setup
per minute
New workstation installation
$400
New Project Work
Network Administration
Monthly Executive Summary Network Report
Server Onsite & Offsite Backups
Microsoft 365 Security Monitoring
Weekly Firewall Port Scanning and Reporting
Network Remediation based on Best Practices
Add-on By Request
Software Upgrades
Add-on By Request
Workstation Backups
Add-on By Request
Technology Consulting
Vendor Liaison
Vendor Contract Review
Budget Planning
Strategic Business Review & Planning Meeting
Hardware or Software As A Service
Firewall with Web Filter and Intrusion Prevention
Add-on By Request
Loaner PC/Server
Add-on By Request
All Workstations Replaced
Add-on By Request
All Servers Replaced
Add-on By Request
All Firewalls Replaced
Add-on By Request
Employee Monitoring Software
Add-on By Request
Premium Care
Proactive Technology Management
24/7 Server Uptime Monitoring
Firewall Monitoring and Support
Client Ticket Portal
Windows Updates Installation and Management
Managed Antivirus Software and Updates
Server & Desktop Asset Tracking
Server & Desktop Warranty Tracking
Server & Desktop System Monitoring
Remote Access to Servers & Desktops
Antispam Email Filtering
Vulnerability Scanning & Reporting
Anti-breach/ Anti-ransomware Technology
Add-on By Request
Reactive Support Services
Hourly Rate
Afterhours Emergency Response Fee
Emergency Response Time
1 hour or less
Onsite Support
Phone and Remote Support Sessions
Virus Removal and Remediation
Spyware Scanning and Removal
Hardware Repair / Replacement
Backup Restorations
New user setup
New workstation installation
$400
New Project Work
Network Administration
Monthly Executive Summary Network Report
Server Onsite & Offsite Backups
Microsoft 365 Security Monitoring
Weekly Firewall Port Scanning and Reporting
Network Remediation based on Best Practices
Software Upgrades
Workstation Backups
Add-on By Request
Technology Consulting
Vendor Liaison
Vendor Contract Review
Budget Planning
Strategic Business Review & Planning Meeting
Hardware or Software As A Service
Firewall with Web Filter and Intrusion Prevention
Add-on By Request
Loaner PC/Server
Add-on By Request
All Workstations Replaced
Add-on By Request
All Servers Replaced
Add-on By Request
All Firewalls Replaced
Add-on By Request
Employee Monitoring Software
Add-on By Request
Premium Care Plus
Proactive Technology Management
24/7 Server Uptime Monitoring
Firewall Monitoring and Support
Client Ticket Portal
Windows Updates Installation and Management
Managed Antivirus Software and Updates
Server & Desktop Asset Tracking
Server & Desktop Warranty Tracking
Server & Desktop System Monitoring
Remote Access to Servers & Desktops
Antispam Email Filtering
Vulnerability Scanning & Reporting
Anti-breach/ Anti-ransomware Technology
Add-on By Request
Reactive Support Services
Hourly Rate
Afterhours Emergency Response Fee
Emergency Response Time
1 hour or less
Onsite Support
Phone and Remote Support Sessions
Virus Removal and Remediation
Spyware Scanning and Removal
Hardware Repair / Replacement
Backup Restorations
New user setup
New workstation installation
New Project Work
Network Administration
Monthly Executive Summary Network Report
Server Onsite & Offsite Backups
Microsoft 365 Security Monitoring
Weekly Firewall Port Scanning and Reporting
Network Remediation based on Best Practices
Software Upgrades
Workstation Backups
Add-on By Request
Technology Consulting
Vendor Liaison
Vendor Contract Review
Budget Planning
Strategic Business Review & Planning Meeting
Hardware or Software As A Service
Firewall with Web Filter and Intrusion Prevention
Add-on By Request
Loaner PC/Server
Add-on By Request
All Workstations Replaced
Add-on By Request
All Servers Replaced
Add-on By Request
All Firewalls Replaced
Add-on By Request
Employee Monitoring Software
Add-on By Request
Total Care
Proactive Technology Management
24/7 Server Uptime Monitoring
Firewall Monitoring and Support
Client Ticket Portal
Windows Updates Installation and Management
Managed Antivirus Software and Updates
Server & Desktop Asset Tracking
Server & Desktop Warranty Tracking
Server & Desktop System Monitoring
Remote Access to Servers & Desktops
Antispam Email Filtering
Vulnerability Scanning & Reporting
Anti-breach/ Anti-ransomware Technology
Add-on By Request
Reactive Support Services
Hourly Rate
Afterhours Emergency Response Fee
Emergency Response Time
1 hour or less
Onsite Support
Phone and Remote Support Sessions
Virus Removal and Remediation
Spyware Scanning and Removal
Hardware Repair / Replacement
Backup Restorations
New user setup
New workstation installation
New Project Work
Network Administration
Monthly Executive Summary Network Report
Server Onsite & Offsite Backups
Microsoft 365 Security Monitoring
Weekly Firewall Port Scanning and Reporting
Network Remediation based on Best Practices
Software Upgrades
Workstation Backups
Add-on By Request
Technology Consulting
Vendor Liaison
Vendor Contract Review
Budget Planning
Strategic Business Review & Planning Meeting
Hardware or Software As A Service
Firewall with Web Filter and Intrusion Prevention
Loaner PC/Server
All Workstations Replaced
All Servers Replaced
All Firewalls Replaced
Employee Monitoring Software

Cloud Services

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Description
Basic Cloud Care
Total Cloud Care
Hosted Cloud
Plan Details
Server Cost
Starts at $185 / server / month
Starts at $476 / server / month
$300-$600 / server / month
Cloud Migration Fee (One-time)
$300-$400 / user
$300-$400 / user
$300-$400 / user
Per User Price
$50 / user / month
$180 / user / month
Add-on By Request
Proactive Maintenance
Add-on By Request
Server Management
Add-on By Request
Reactive Support Services Hourly Rate
$150
Add-on By Request
Onsite Support
1 hr min
Add-on By Request
Phone and Remote Support Sessions
Per minute
Add-on By Request
New Project Work
Add-on By Request
Basic Cloud Care
Plan Details
Server Cost
Starts at $185 / server / month
Cloud Migration Fee (One-time)
$300-$400 / user
Per User Price
$50 / user / month
Proactive Maintenance
Server Management
Reactive Support Services Hourly Rate
$150
Onsite Support
1 hr min
Phone and Remote Support Sessions
Per minute
New Project Work
Total Cloud Care
Plan Details
Server Cost
Starts at $476 / server / month
Cloud Migration Fee (One-time)
$300-$400 / user
Per User Price
$180 / user / month
Proactive Maintenance
Server Management
Reactive Support Services Hourly Rate
Onsite Support
Phone and Remote Support Sessions
New Project Work
Hosted Cloud
Plan Details
Server Cost
$300-$600 / server / month
Cloud Migration Fee (One-time)
$300-$400 / user
Per User Price
Add-on By Request
Proactive Maintenance
Add-on By Request
Server Management
Add-on By Request
Reactive Support Services Hourly Rate
Add-on By Request
Onsite Support
Add-on By Request
Phone and Remote Support Sessions
Add-on By Request
New Project Work
Add-on By Request

VoIP Phone

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Description
3CX Basic
3CX Premium
Plan Details
One-time Setup Fee
$200 / phone extension + $10 / number porting
$200 / phone extension + $10 / number porting
Price Per phone extension
$20-$25 / month
$30-$40 / month
Reactive Support Services Hourly Rate
$150
included
Onsite Support
1 hr min
included
Phone and Remote Support Sessions
per minute
included
New Project Work
NOT Inc.
included
3CX Basic
Plan Details
One-time Setup Fee
$200 / phone extension + $10 / number porting
Price Per phone extension
$20-$25 / month
Reactive Support Services Hourly Rate
$150
Onsite Support
1 hr min
Phone and Remote Support Sessions
per minute
New Project Work
NOT Inc.
3CX Premium
Plan Details
One-time Setup Fee
$200 / phone extension + $10 / number porting
Price Per phone extension
$30-$40 / month
Reactive Support Services Hourly Rate
included
Onsite Support
included
Phone and Remote Support Sessions
included
New Project Work
included

Business Internet

Let our satisfied clients tell you how they save time, money, and increase productivity by partnering with ITS.

"My favorite part about working with ITS is that they teach us, and help us, and this helps us grow as a company"

Carla Rodriguez | Bernstein & Poisson

"My favorite part about working with ITS is that they teach us, and help us, and this helps us grow as a company"

Carla Rodriguez | Bernstein & Poisson

We had a SEC Audit and ITS was able to provide the information to pass the audit successfully. We are very happy to have ITS!

David Dunn | Kingsbridge Wealth Management

We had a SEC Audit and ITS was able to provide the information to pass the audit successfully. We are very happy to have ITS!

David Dunn | Kingsbridge Wealth Management

I was unable to connect to the server from home. I called ITS, and right away somebody called me and fixed the issue. They made sure I got the work done!

Mercedez Cruz | Steelman Partners

I was unable to connect to the server from home. I called ITS, and right away somebody called me and fixed the issue. They made sure I got the work done!

Mercedez Cruz | Steelman Partners

FAQs

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Adapt to the new way of doing business!

Learn how traditional management decisions are stunting your business growth.

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Adapt to the new way of doing business!

Learn how traditional management decisions are stunting your business growth.

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