Plan and Strategize
Let's build the future together. Your experts and ours will partner to devise the plan for keeping your IT in step with your vision.
Co-Managed IT by ITS is all about fortifying your existing IT team. By relying on our support, and expertise your team will be able to handle all the needs of your growing company.
Bring Co-Managed IT into the equation, and go beyond the ordinary.
Let's build the future together. Your experts and ours will partner to devise the plan for keeping your IT in step with your vision.
As your business grows, so does the need for new capabilities. ITS provides the tools and skills to tackle any new project.
If problems arise, our teams go to work with yours. We step in to fill the gaps, provide backup, and help things run smoothly.
Automate your processes, gain vision into your business, and use the same tools we use to build and monitor a robust IT system.
Co-Managed IT is a way for growing companies to get the helping hands, specialized expertise, and IT management and automation tools they need without the cost and difficulty of finding, managing, and retaining a large IT staff investing in expensive software tools.
Companies like yours face a dilemma of needing professional grade IT support but can’t reasonably afford to invest in all of the tools, software, and staff required is exactly why we created a solution that we call Co-Managed IT.
Scenario 1: Your in-house IT staff is better served working on high-level strategic projects and initiatives but needs support in getting day-to-day tasks completed, such as troubleshooting various problems that arise, providing help-desk resources to your employees, software upgrades, data backup, and maintenance, etc.
Scenario 2: Your in-house IT person is excellent at the help desk and end-user support but doesn’t have the expertise in advanced Cybersecurity protection, line of business application upgrades, server maintenance, cloud technologies or compliance regulations, etc. As in scenario 1, we let them handle what they do best and fill in the areas where they need assistance.
Scenario 3: A company is in rapid expansion and needs to scale up IT staff and resources quickly. This is another situation where our flexible support services can be brought in to get you through this phase as you work to build your internal IT department.
Scenario 4: You have an excellent IT team, but they could be far more efficient if they had the professional-grade software tools we use to be more organized and efficient, along with our help desk. We can give them the tools, configure them for your organization, and train them on how to use them. These tools will show you their utilization with your current workload.
Scenario 5: You have a robust in-house IT department but need on-site support and help for a remote location or branch office. In addition, your IT team could use a higher-level resource for intractable issues they can’t resolve. Having an escalation resource available helps overall efficiency. We can train the trainer.
(1) Can work with your full-time IT Team
If you have a productive, reliable I.T. leader or department, you ideally want to keep those people on your team, but just make them more productive. No Co-Managed IT provider can fully replicate the value that a full-time IT lead on your staff can deliver.
(2) Available during peak demand periods
Your internal IT team doesn’t have to stop working on major projects for small emergencies if you can benefit from additional support during peak demand periods that your Co-Managed IT can guarantee.
(3) The Agreement is not limited to monitoring-only
Your Co-Managed IT should not just monitor when a fire is about to happen (or is happening) but they should be able to put out the flames, get you out safe, or prevent the fire from happening in the first place.
(4) Does not treat projects as a “one-and-done”
Technical project work is often necessary, but you are going to get better results if your Co-Managed IT provider doesn't just drop the solution in and take off, leaving your IT team to figure it how to maintain and optimize the solution over the long term.
Schedule a Call
Get Your IT Action Plan
Implement and Grow
Schedule a meeting with our Co-Managed IT experts. We'll begin to understand you and your goals.
Based on where you are, and where you want to go, ITS will craft a tailored plan for a more robust IT system.
Supported by your partnership with ITS, your IT will pave the way to your company's future.
"If you were on the fence working with ITS, I would say there's a lot of benefits that ITS brings to the table. There's the assurance that if something major does happen that you have a team of technicians behind you that have expertise in multiple different levels. It really puts my mind at ease knowing that if something does happen, you're there to go ahead and jump in if needed."
Robert G., IT Manager | The Niello Company
Read about the benefits of Co-Managed IT.
Schedule a meeting with one of our experts to learn how the Co-Managed IT approach will fill in the gaps and transform into a more robust IT Team.
Schedule a meeting with one of our experts to learn how the Co-Managed IT approach will fill in the gaps and transform into a more robust IT Team.