Plan and Strategize
Let's build the future together. Your experts and ours will partner to devise the plan for keeping your IT in step with your vision.
Co-Managed IT is all about fortifying your existing IT team. By relying on our support and expertise, your team will be able to handle all the needs of your growing company.
Bring Co-Managed IT into the equation, and go beyond the ordinary.
Let's build the future together. Your experts and ours will partner to devise the plan for keeping your IT in step with your vision.
As your business grows, so does the need for new capabilities. ITS provides the tools and skills to tackle any new project.
If problems arise, our teams go to work with yours. We step in to fill the gaps, provide backup, and help things run smoothly.
Automate your processes, gain vision into your business, and use the same tools we use to build and monitor a robust IT system.
Co-managed IT is a partnership between your internal IT team and an external organization. It’s an easy way for growing companies to quickly get manpower, specialized expertise, and IT management and automation tools without the cost of expensive hardware or software, as well as without finding, managing, and retaining a large IT staff.
Companies like yours face a dilemma of needing professional grade IT support but can’t reasonably afford to invest in all of the tools, software, and staff required. This is exactly why we created a solution that we call Co-Managed IT.
Co-managed IT often costs 20%-30% less than Managed IT plans. Each company provides different price points, and it’s best to check a company’s pricing page.
Is your in-house IT staff better with high-level strategic projects and initiatives but needs support in getting day-to-day tasks completed? Co-managed IT can easily help troubleshoot various problems that arise, and provide help-desk resources to your employees, software upgrades, data backup, hardware maintenance, and more.
Do you have an in-house IT that’s great with help desk and end-user support but doesn’t have the in-depth expertise needed for advanced cybersecurity protection, line of business application upgrades, server maintenance, cloud technologies, or compliance regulations? A Co-managed IT team can help fill in the areas where they need assistance.
A company in rapid expansion needs to scale up IT staff and resources quickly. Flexible support services like Co-managed IT get you through this phase while you build your internal IT department.
You have an excellent IT team but they can be more efficient with professional-grade software tools and a helpdesk. Co-managed IT teams can help configure these tools and train your staff on how to use them.
Your IT team could use a higher-level resource for intractable issues they can’t resolve. Having an escalation resource available helps overall efficiency. We can train the trainer.
No. Co-Managed IT is not about taking over your IT leader’s job or replacing your IT department.
The Co-Managed approach doesn’t replace your IT staff; we make them BETTER. By filling in the gaps and assisting them, giving them best-in-class tools, and training and freeing them to be more proactive and strategic, we make them far more productive for you. As an added bonus, they won't get burned out, frustrated, and leave.
No. It’s not a one-off project-based relationship where we would limit your support to an “event” and then leave your team behind to try and support it.
It’s a long-term partnership and not a band-aid solution.
(1) Can work with your full-time IT Team
If you have a productive, reliable I.T. leader or department, you ideally want to keep those people on your team, but just make them more productive. No Co-Managed IT provider can fully replicate the value that a full-time IT lead on your staff can deliver.
(2) Available during peak demand periods
Your internal IT team doesn’t have to stop working on major projects for small emergencies if you can benefit from additional support during peak demand periods that your Co-Managed IT can guarantee.
(3) The Agreement is not limited to monitoring-only
Your Co-Managed IT should not just monitor when a fire is about to happen (or is happening) but they should be able to put out the flames, get you out safe, or prevent the fire from happening in the first place.
(4) Does not treat projects as a “one-and-done”
Technical project work is often necessary, but you are going to get better results if your Co-Managed IT provider doesn't just drop the solution in and take off, leaving your IT team to figure it how to maintain and optimize the solution over the long term.
Schedule a Call
Get Your IT Action Plan
Implement and Grow
Schedule a meeting with our Co-Managed IT experts. We'll begin to understand you and your goals.
Based on where you are, and where you want to go, ITS will craft a tailored plan for a more robust IT system.
Supported by your partnership with ITS, your IT will pave the way to your company's future.
"If you were on the fence working with ITS, I would say there's a lot of benefits that ITS brings to the table. There's the assurance that if something major does happen that you have a team of technicians behind you that have expertise in multiple different levels. It really puts my mind at ease knowing that if something does happen, you're there to go ahead and jump in if needed."
Robert G., IT Manager | The Niello Company
Learn everything you need to know about Co-managed IT in this comprehensive (and completely free) eBook.
Learn more about Co-managed IT before partnering up with another organization.
Schedule a meeting with one of our experts to learn how the Co-Managed IT approach will fill in the gaps and transform your IT department into a more robust team.
Schedule a meeting with one of our experts to learn how the Co-Managed IT approach will fill in the gaps and transform your IT department into a more robust team.