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a person shaking the hands of another person during onboarding
Recruitment

Onboarding: The ITS Way

Discover how the ITS employee onboarding process works, from pre-onboarding checks and Day 1 orientation to role-based training and departmental onboarding.

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IT Support Levels Made Clear: Tier 1, Tier 2, and Tier 3
Recruitment

IT Support Levels Made Clear: Tier 1, Tier 2, and Tier 3

In order to provide the best IT support, members need to be put in the right positions. Find out how ITS categorizes their IT support team in tiers for utilization and efficiency!

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a person making a career choice
Recruitment

Choosing an IT Career: Work Inside a Company or with an MSP?

Torn between working for an internal IT team and an MSP? Find out what it’s like from first-hand experience from an IT professional, then decide for yourself which is the right fit for you!

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a person working remotely
Recruitment

Remote and Onsite Work Considerations

The debate on remote and onsite work is getting stronger now that the pandemic have eased up. Find out here the different pros and cons of each setup!

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An ITS team reviewing data and reporting on screen

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