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MANAGED IT SERVICES

Boost Your Business Growth with
EXPERT MANAGED IT SERVICES

Managed IT Services ensure your technology is fast and efficient, so your company can be too.

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WHY MANAGED IT

Transform Your IT from a Bottleneck to a Business Accelerator

Does your team spend too much time managing your IT woes? Stop wasting time and partner with a reliable Managed IT Provider that works seamlessly with your processes and gives maximum results.

Running a business without Managed IT Services can lead to problems:

  • Your technology keeps breaking down
  • You have unproductive days while waiting for a technician to arrive
  • Every repair session is an unpredictable expense
  • You have to call a dozen of IT vendors for all your hardware and software
  • You are constantly worried about the next crippling cyberthreat
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WHAT YOU GET

Unlock Business Growth: Let Us Handle Your IT While You Lead

You deserve to have an optimized infrastructure that works. Get support from an IT team so you can focus on growing your business and serving your customers.

Proactive Management
We'll monitor your IT around the clock, resolve issues before they cause you problems, and constantly work to future-proof your IT
24/7 Technical Support
Day or night, the ITS Technicians are ready to solve your IT problems and help you resume work fast, so your company won't miss a beat
Peace of Mind IT
Work with confidence, knowing that your IT is always working for you and not against you

Managed IT is not one service. It is seven, and each one has its own page if you want the detail:

  • co-managed IT. Keep the IT people you already have and add depth around them. Co-managed IT covers the bandwidth, the after-hours cover and the tooling an internal team of one or two cannot carry alone, without taking anyone's job.
  • IT help desk. The part your staff actually touch. Call and a service coordinator receives the request, urgent issues go to the next available technician, and somebody owns the ticket until it closes.
  • network operations center. The half of the service that runs while nobody is looking: servers, switches, firewalls, disk space and backup jobs checked continuously, and updates applied on a planned cycle rather than after an outage.
  • cloud services. Where the work runs. Migration, tenancy design, identity and licensing across Microsoft Azure, Amazon Web Services and Microsoft 365, supported by the same team that supports your users.
  • backup and disaster recovery. Copies onsite and offsite, restores that get tested on a schedule, and a recovery plan in writing. Most data loss is a failed drive or a deleted folder rather than an attacker.
  • virtual CIO services. The layer above the day to day. An assigned vCIO owns your technology roadmap, your budget forecast and your vendor renewals, and it is included in your plan rather than billed as a retainer.
  • business phone systems. Voice on the same network as everything else. Keep your numbers, run calls from any internet-connected device, and have one provider answerable for both the phones and the circuit they depend on.
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HOW IT WORKS

Start Your IT Transformation in 3 Easy Steps (Takes Only Minutes)

Step 1

Meet Up

Schedule a meeting with a Managed IT Specialist. You can tell us about your business and help us understand your priorities and needs.

An ITS specialist meeting a prospective client
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The ITS Managed IT Essentials guide cover
FREE GUIDE

Managed IT Essentials: Your Complete Guide to Better Business Technology

Finding an MSP for your business isn't as easy as looking up the most popular one and going with that. It's all about acknowledging your needs and finding the right fit. Read on to learn everything you need to know before getting started in choosing the right MSP for your business.

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FAQ

Get Answers: Top Questions About Managed IT Solutions

1. Who is Managed IT a good fit for?

Managed IT is a good fit for businesses that rely on technology regularly. If their technology systems were down, they would be limited in what they can do to serve their clients.

2. Can you just manage IT yourself?

Yes. You can either manage IT yourself or hire an IT person to do it for you. However, partnering with a Managed IT Services Provider gives your business a team of specialists proactively managing your network. Managed IT provides a proactive solution to the daily challenges of the ever-changing technology landscape. If you would rather keep the team you have and add depth around it, that is co-managed IT.

3. What can you expect when getting Managed IT Services?

Once you buy Managed IT Services, you can expect onsite and offsite back-ups, a layer of anti-virus and security on all your machines, Windows system always being up to date and support available in a quick fashion. You can also expect constant reporting to keep you in the loop of what’s going on.

4. How quick does an MSP respond when you reach out?

You can pick up the phone and expect a service coordinator to receive your request. If you have an urgent issue, we will connect you with the next available technician. If a user or system is down, you can expect support in a few minutes. We offer 24/7 IT Support to all our clients.

[TO CONFIRM BEFORE PUBLISH: the answer-time and first-response figures ITS is willing to publish and stand behind. This answer is the live page's own wording, carried verbatim; no new duration has been added anywhere in this family.]

5. What locations does Intelligent Technical Solutions service?

ITS provides Managed IT services to businesses across the United States. With a strong presence in key locations, you can easily connect with a local team to discuss your IT needs. Our main service areas include Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, Portland, Reno, Sacramento, San Francisco and Seattle. No matter where you are located in the US, ITS can provide the IT expertise you need to grow your business.

6. Do you support Cisco networking products?

Yes, ITS is Cisco-certified and equipped to sell, deploy, and manage Cisco and Cisco Meraki networking products under strict industry best practices for scalability and security.

CLIENT TESTIMONIALS

Read What Our Clients Say About Partnering With ITS

Enterprise-grade IT Services and Solutions that makes everything work to your business advantage, backed by reliable IT Support

ITS led significant, transformational changes at Eastern Plumas Health Care to ensure we weren’t susceptible to attacks. Looking back, prior to that partnership, we had a lot of risks on campus. I’m glad nothing happened, but I’m even more proud that after implementing those systems, we’ve avoided data breaches and HIPAA violations throughout our five-year partnership.

Doug McCoy CEO of Eastern Plumas Health Care (EPHC)
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CASE STUDIES

Featured Case Studies

Read stories from real clients who share the same frustrations and are now enjoying Managed IT Services.

John R. Waters & Company case study cover

How John R. Waters & Company Achieved a Greater Peace of Mind After Switching MSPs

Learn how John R. Waters & Company was able to navigate from a very hands-off firm to a Managed IT Provider that proactively approaches issues with a personal touch.

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ITS managed IT client success story cover

How ITS Managed IT Services helped a Small Company Get More Clients

IT problems will crop up sooner or later. But now we have tremendous peace of mind, knowing that everything is being monitored around the clock by an experienced team of certified technicians.

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Ready to Make Technology Your Competitive Advantage?

Schedule a meeting with a Managed IT Services expert to get answers to your pressing network and security questions.

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