VOIP & BUSINESS PHONES

Improve Your Business Communication and Customer Satisfaction with
BUSINESS VOIP PHONE SERVICE

Get an enterprise-level telephone system that allows you to conduct calls, conferences, and meetings through any internet-connected device.

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WHAT IS HOLDING YOU BACK

Don't Let Traditional Phone Lines Slow Down Your Business

If your customers can't reach you when they need you, everyone ends up frustrated. Keeping up with the competition requires advanced communication technology.

Here are expensive, time-sapping problems that are holding your business back:

You are always worried about missing important business calls whenever your staff is unavailable
Your phone bills are expensive and unpredictable
Your clients complain about your long customer service response times
Mundane but necessary tasks like call accounting are tearing your teams away from growth-generating activities

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Improved Collaboration

Enable your teams to make important decisions faster and deliver high-quality work, no matter where they are or what device they are using

Enhanced Efficiency

Work faster and focus on growth-generating activities with intuitive and time-saving features

Cost Savings

Get robust features with lesser fixed monthly fee and save on hardware purchase and maintenance costs

Voice runs on the same network as everything else, which is why ITS sells phones as part of managed IT services rather than as a separate carrier contract. Call quality is a network job, so the network operations center watches the circuits and the switches your calls depend on.

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HOW IT WORKS

Get Started with Business VoIP Phone Services in 3 Simple Steps

Step 1

Meet Up

Schedule a meeting with our VoIP Phone Service expert. You can tell us about your business and help us understand your priorities and needs.

Schedule a Meeting

An ITS VoIP specialist meeting a prospective client

Step 2

Get Integrated

After you've approved our proposal, we'll seamlessly implement your ITS-standard VoIP Phone System so you can immediately benefit from partnering with us.

See Guide

An ITS technician configuring a business phone system

Step 3

Scale Up

See how VoIP Phone Systems can set you up for success and continue growing your business.

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A growing team using softphones and handsets

FAQ

Frequently Asked Questions About Business VoIP

1. What is VoIP and how does it work?

VoIP or Voice over Internet Protocol lets you use phone services over the internet. Instead of being dependent on old traditional phone lines, your phone system is free and can adapt to your needs.

2. How is the call quality of a VoIP Phone?

The call quality of your VoIP phone system depends on the speed and reliability of your internet. VoIP calls offer better call quality over traditional landlines because of its improved audio bandwidth. This can only be achieved with the right internet download and upload speeds.

3. How many calls can I make at a time?

ITS 3CX allows for unlimited calls to be made. It is one of the strengths of the VoIP system in comparison to a traditional phone system. A typical VoIP phone supports three simultaneous calls, but this number can vary based on your device.

4. Can I keep my current phone number?

Yes. ITS offers number porting services, so you don’t need to change your numbers when you move to ITS 3CX.

5. If I lose my power, will I still be able to make phone calls with VoIP?

No. In most cases, you will not be able to make calls if there’s a power outage. VoIP works over the internet. You will need a power backup for your router in order to continue to make calls.

6. What locations does Intelligent Technical Solutions serve?

ITS provides VoIP services to businesses across the United States. With a strong presence in key locations, you can easily connect with a local team to discuss your VoIP needs. Our main service areas include:

Atlanta, Chicago, Dallas, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, Portland, Reno, Sacramento, San Francisco and Seattle.

No matter where you are located in the US, ITS can provide the expertise you need to grow your business.

CLIENT TESTIMONIALS

Read What Our Clients Say About Partnering With ITS

Enterprise-grade IT Services and Solutions that makes everything work to your business advantage, backed by reliable IT Support

We work with dozens and dozens of vendors. ITS is probably one of the most professional and responsive companies I have worked with in my professional career. I'm never concerned about getting a return call. We get reports and quarterly meetings to keep us up to speed on what's going on with our network, new things coming down the pike.

Rhonda Lanue Executive Vice President, Lyons Roofing

CASE STUDIES

Featured Case Studies

Read stories from real clients who share the same frustrations and are now enjoying managed technology.

Investment consulting firm case study cover

Why An Investment Consulting Firm Trusts ITS to Keep Them Up and Running

Being able to talk directly to clients over the phone is imperative, because the SEC doesn’t allow taking buy or sell orders via email. Now, if our phone lines go down, when people call our main number, it rings my cell phone.

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John R. Waters & Company case study cover

How John R. Waters & Company Achieved a Greater Peace of Mind After Switching MSPs

Learn how John R. Waters & Company was able to navigate from a very hands-off firm to a Managed IT Provider that proactively approaches issues with a personal touch.

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Improve Your Business Communication and Customer Satisfaction with
BUSINESS VOIP PHONE SERVICE

Don't Let Traditional Phone Lines Slow Down Your Business

Communicate More Efficiently with the Benefits of Business VoIP Phone Services