Stop managing vendors. Start running your business.

Managed IT services means an outside team runs your day to day technology for an agreed monthly fee, instead of you hiring for every skill in house. That usually covers the help desk your staff call, monitoring and patching, backups, and security. The point is that the work is ongoing and planned rather than called in after something breaks.

Managed IT services start at $125 per user per month. Pricing varies based on your service level, security and compliance needs, and IT environment. Use the pricing tool for an estimate or schedule a consultation for a quote.

Onboarding timelines vary based on the size and complexity of your environment. We document your environment, deploy monitoring and security tools, and transition you to ongoing managed services, with a dedicated onboarding lead keeping you updated at each step.

During onboarding, ITS obtains the network access and admin credentials needed to deploy its tools and document your environment. We recommend keeping your current provider active during onboarding and coordinating timing with both providers to help avoid coverage gaps.

A service level agreement (SLA) is our commitment on how quickly we respond. We define response-time targets based on issue severity so you know what to expect from our team, and we review performance regularly to keep those targets meaningful.

Yes. You'll work with a dedicated IT team that learns your environment and business needs, with additional specialists available when issues require deeper expertise or escalation.

ITS supports HIPAA, CMMC, SOC 2, PCI DSS, FTC Safeguards, NIST, ISO 27001, and other industry-specific requirements. We help identify gaps, implement controls, and prepare documentation for audits and assessments.

We follow a structured offboarding process to hand over documentation and credentials and help prepare for the transition to your next IT provider.