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Local IT Support with
National-Level Protection

Get responsive IT support, cybersecurity, and compliance services tailored to local businesses, with 24/7 coverage, AI-assisted monitoring, and enterprise-grade security to help keep your operations secure and compliant.

13 LOCATIONS. ONE TEAM.

Regional Support Across a Nationwide Network

Our regional offices provide responsive IT support with access to a nationwide network of cybersecurity, cloud, and compliance specialists.

USA - IT Support Across the USA Sales: (855) 204-8823
700
Active clients
40
States & DC
13
Core metros

Office locations and phone numbers from itsasap.com. Client density data: ITS active client data (ConnectWise), Jul 2026.

Book Time With Your Local Team

Across our service areas, our team provides responsive IT support and strategic technology guidance to help your team solve technology challenges and plan next steps with confidence.

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FAQ

Common Questions About Managed IT Services

Have a question we haven't covered? Our team is here to help.

How much do managed IT services cost?

Managed IT services start at $125 per user per month. Pricing varies based on your service level, security and compliance needs, and IT environment. Schedule a consultation for a personalized quote.

How long does onboarding take?

Complete onboarding typically takes around 90 days, depending on the size and complexity of your environment, with helpdesk support available within two weeks of kickoff. During that time, we document your environment, deploy monitoring and security tools, and transition you to ongoing managed services.

How does ITS handle the transition from another managed service provider (MSP)?

During onboarding, ITS obtains the network access and admin credentials needed to deploy its tools and document your environment. We recommend keeping your current provider active during onboarding and coordinating timing with both providers to help avoid coverage gaps.

How do your service level agreements (SLAs) work?

Our agreements define response-time targets based on issue severity and explain how performance is measured. Any remedies for missed targets are outlined in your service agreement.

Will we work with a dedicated, US-based IT team?

Yes. You'll have the same US-based IT professionals supporting your business, backed by a global 24/7 team for deeper expertise and escalations when needed.

Which compliance requirements can ITS support?

ITS supports HIPAA, CMMC, SOC 2, PCI DSS, FTC Safeguards, NIST, ISO 27001, and other industry-specific requirements. We help identify gaps, implement controls, and prepare documentation for audits and assessments.

What happens if we decide to leave ITS?

We follow a structured offboarding process to hand over documentation and credentials and help prepare for the transition to your next IT provider.

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