How Does 3CX Work? [Video]

Are you confused by your 3CX system and want to learn about how it works? By the end of this video, you’ll know how 3CX functions and be better prepared to use it in the future. 

In this video, we’ll go over: 

1. What is 3CX and how does it compare to a regular phone system? 0:30 

3CX is just like your regular phone system packed with more features. 3CX is a program that uses a Voice Over Internet Protocol commonly known as VoIP. This means it uses the internet to transfer your call instead of copper lines in a traditional phone system. Because it uses the internet to transmit your calls, 3CX provides more features while allowing for better flexibility.

2. What is an example of a use case for 3CX? 1:00

For example, you may have different extension numbers just for one person. They may have multiple offices and use certain numbers for certain days. However, with VoIP, this person’s extension number is the same for all devices, no matter the location. Also, instead of being limited to a desk phone, that occupies your desk, you can use your computer or your smartphone. Whatever your preferences are, you have the power of choice.   

To help you in your 3CX journey, please check out our other 3CX videos to help you get started.