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JP Chua

By: JP Chua on April 7th, 2022

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How to Make Conference Calls on 3CX? [Video]

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3CX Conference

Are you confused about making conference calls through 3CX? In this video, we’ll explain how to make conference calls using 3CX across all your devices. 

0:30 Conference Calls on Deskphone 

  • Press the Conf soft key during an active call.    
  • Enter the number of the second party, then press the Send soft key.    
  • Press the Conf key again when the second party answers. All parties are now attending the conference.    

1:03 Conference Calls on Desktop 

  • Press the “Conference Call” button. 
  • A page will appear and fill out the details and choose if you want to start the call now or schedule it for later. 
  • If you schedule it for later, two screens will pop up. 
  • The first screen is a window that will make an event in your chosen calendar app. 
  • The second screen is a redirect back to the conference screen in the 3CX Windows app or web client page. 
  • Add all the attendees you want for the scheduled conference call in the calendar app and send the invite. 
  • If you start the conference call immediately: 
  • Scheduling through calendar: 
  • Your calendar app will be opened. 
  • Add participants 
  • Directing calling someone to set up the conference call: 
  • While in an active call, press the conference button. 
  • Add participants. 
  • Press the arrow on the bottom to send the call requests. 
  • You may do this for as many people as necessary. 
  • To end the conference call, press the end call icon. 

3:02 Conference Calls on Smartphone 

  • To schedule a conference call 
  • Tap on the menu button at the top left corner and select “Schedule”  
  • Add your Subject and set the date and time of your conference  
  • Leave “Add to Calendar” enabled to create an event in your device calendar.  
  • Add participants.  
  • If you don’t want to add an event to the device 
  • Follow the steps in the previous section  
  • Disable the “Add to Calendar” option  
  • Add participants and tap save.  
  • Set up an immediate conference call 
  • During an active call, press the conference call button  
  • Input the other people’s numbers and wait for them to pick up  
  • To end the conference call, press the end call icon 


To help you in your 3CX journey, please check out the 3CX How-to video series.