How to Make Conference Calls on 3CX? [Video]

Are you confused about making conference calls through 3CX? In this video, we’ll explain how to make conference calls using 3CX across all your devices. 

0:30 Conference Calls on Deskphone 

• Press the Conf soft key during an active call.    

• Enter the number of the second party, then press the Send soft key.    
• Press the Conf key again when the second party answers. All parties are now attending the conference.    

1:03 Conference Calls on Desktop 

• Press the “Conference Call” button. 
• A page will appear and fill out the details and choose if you want to start the call now or schedule it for later. 

• If you schedule it for later, two screens will pop up. 

• The first screen is a window that will make an event in your chosen calendar app. 
• The second screen is a redirect back to the conference screen in the 3CX Windows app or web client page. 
• Add all the attendees you want for the scheduled conference call in the calendar app and send the invite. 

• If you start the conference call immediately: 

• Scheduling through calendar: 

• Your calendar app will be opened. 
• Add participants 

• Directing calling someone to set up the conference call: 

• While in an active call, press the conference button. 

• Add participants. 
• Press the arrow on the bottom to send the call requests. 
• You may do this for as many people as necessary. 
• To end the conference call, press the end call icon. 

3:02 Conference Calls on Smartphone 

• To schedule a conference call 

• Tap on the menu button at the top left corner and select “Schedule”  
• Add your Subject and set the date and time of your conference  
• Leave “Add to Calendar” enabled to create an event in your device calendar.  
• Add participants.  

• If you don’t want to add an event to the device 

• Follow the steps in the previous section  
• Disable the “Add to Calendar” option  
• Add participants and tap save.  

• Set up an immediate conference call 

• During an active call, press the conference call button  
• Input the other people’s numbers and wait for them to pick up  
• To end the conference call, press the end call icon 

__________________________________________________________________________________ 

To help you in your 3CX journey, please check out the 3CX How-to video series.