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ITS Security Division

Protect Business Accounts with Stronger MFA

ITS helps you deploy and manage multi-factor authentication across critical business accounts, close coverage gaps, strengthen authentication methods, and support employees from enrollment through recovery.

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Cybersecurity Expertise Backed by Industry Recognition

ITS has earned industry recognition for cybersecurity expertise, managed services, and technology partner performance.

  • CRN MSP 500 2026
  • CRN Tech Elite 250 2026
  • CRN Security 100 2026
  • Cloudtango's MSP Select 2026
  • SonicWall MSP Partner of the Year 2026

Where Do Password-Only Logins Leave You Exposed?

A password is a single secret that can be guessed, reused, phished, or bought. Password-only accounts remain a common entry point for attackers using stolen or compromised credentials.

Stolen Passwords Keep Working

A password taken in a phishing message or in someone else's breach keeps working until it is changed, and the sign-in it produces looks entirely normal.

Weak Factor Types Get Approved by Mistake

An attacker who already holds the password can send repeated approval prompts until a distracted user taps accept, which is why prompt bombing works against push approval on its own.

Text Message Codes Can Be Redirected

One-time codes sent by text can be intercepted or redirected through number porting, which is why NIST classifies out-of-band authentication over the public telephone network as a restricted channel in its Digital Identity Guidelines.

Partial Coverage Undoes the Rollout

Authentication enforced on email but not on remote access, administrative consoles, or legacy sign-in paths leaves the routes attackers prefer untouched.

What Does Managed MFA Do for Your Business?

ITS handles the planning, rollout, and ongoing policy work that decides whether multi-factor authentication actually protects the accounts that matter.

Make a Stolen Password Insufficient

A properly enforced second factor makes a stolen password alone much less useful to an attacker.

Close the Coverage Gaps

ITS reviews where authentication is enforced today and where it is not, including remote access, administrative accounts, and older sign-in paths.

Move Toward Stronger Factor Types

ITS helps prioritize phishing-resistant authentication for high-value and privileged accounts, with stronger alternatives such as number matching where needed.

Keep Users Working

Enrollment guidance, a clear recovery path, and sensibly scoped policy keep the day-to-day friction low, which is what stops users looking for ways around it.

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What Does ITS Managed MFA Include?

Depending on your ITS package and supported platforms, managed multi-factor authentication can include the following capabilities.

Authentication Coverage Review

A review of which accounts, applications, and remote access paths require a second factor today, and which do not.

Rollout Planning and Pilot

A staged deployment plan with a pilot group, user communications, and a defined path for anyone who cannot enroll immediately.

Factor Selection and Policy Configuration

Configuration of the authenticator types your environment supports, with stronger factor types prioritized for privileged and high-risk accounts, including administrative and finance users.

Conditional Access Rules

Policies that vary the authentication requirement by user, device, location, or application, where your platform supports it.

Enrollment and User Support

Enrollment guidance for staff, help with lost or replaced devices, and account recovery requests handled through the ITS service desk.

Legacy Authentication Review

Identification of sign-in protocols and applications that bypass modern authentication, so those paths can be restricted or replaced rather than quietly left open.

How Does ITS Deploy MFA?

A staged rollout that starts with what is most exposed, proves the approach on a pilot group, then extends across the business.

  1. 01Assess and Prioritize

    ITS maps your accounts, applications, and remote access paths, then prioritizes the ones where a stolen password would do the most damage.

  2. 02Pilot and Enroll

    A pilot group enrolls first, so policy, recovery, and support processes are proven before wider rollout. Remaining users then enroll in planned waves.

  3. 03Enforce and Maintain

    Policies are enforced, exceptions are reviewed rather than left permanent, and factor types and conditional access rules are revisited as your environment changes.

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How Much Does Managed MFA Cost?

Multi-factor authentication is delivered as part of ITS cybersecurity and managed IT coverage rather than as a standalone product. Cybersecurity and managed IT services typically start at $125 per user per month.

Your final cost depends on these factors together. Schedule a meeting below to get a personalized cost estimate for your environment.

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What shapes your final cost

  • Number of Users

    Coverage is priced per user, so headcount is the single largest factor.

  • Applications and Access Paths in Scope

    How many applications, remote access routes, and administrative systems come under policy.

  • Platform and Licensing Position

    Some authentication features depend on licensing you may already hold, which ITS reviews before recommending an approach.

  • Selected Package

    Which ITS package you choose, since coverage differs between packages.

How ITS Works With Your Team on Authentication

Two working habits that keep an authentication rollout from stalling or drifting.

A Planned Rollout, Not a Switch Flip

ITS pilots policy changes with a small group, documents the enrollment and recovery path, and communicates with users before enforcement widens.

Policy Gets Revisited

Authentication policy is reviewed as staff, devices, and applications change, so coverage does not quietly fall out of date behind the business.

See What Clients Say About ITS Cybersecurity Services

Hear from organizations that partner with ITS to protect their operations and build a stronger security posture.

I think... to not adopt some form of advanced security these days would be incredibly foolish. The biggest benefit ITS provides is the weight off my shoulders knowing that they're involved, and we've prepared ourselves as best as we could for any cyberthreats. That component is the most important to us.

JP HalversonVice President, McQuarrie Associates

We had an issue with a ransomware problem, and our previous IT partner could not resolve it. It brought us to a standstill... so we reached out to ITS and they helped us with the issue.

Mark BreauningerDirector of Operations, The Synthetic Grass Store

ITS identified an MFA hole in a large-scale EHR system that had never been caught before. Had it not been for them, we would've gone live and unknowingly increased our risk. Their insight not only protected us, [but it also] helped four other facilities that implemented the same system after us.

Doug McCoyCEO, Eastern Plumas Health Care (EPHC)

How Has ITS Helped Businesses Strengthen Cybersecurity?

Read stories from real clients who faced serious cybersecurity challenges and partnered with ITS to protect their operations.

The San Francisco Association of Realtors team

How a Realtor Association Strengthened Security by Modernizing Its IT Infrastructure

Learn how ITS helped the San Francisco Association of Realtors upgrade its firewall and wireless network, modernize aging infrastructure, and achieve its security goals.

Read the Case Study →
John R. Waters & Company office

How John R. Waters & Company Found Greater Peace of Mind After Switching MSPs

Learn how John R. Waters & Company switched MSPs and gained proactive support from ITS, helping the business resolve serious cybersecurity incidents without irreversible damage.

Read the Case Study →
Adventure Photo Tours, Las Vegas

How a Tour Company Strengthened Cybersecurity Without Hiring In-House IT

Learn how Adventure Photo Tours stopped a server hack, gained 24/7 IT monitoring, and received ongoing support at a fraction of the cost of hiring full-time IT staff.

Read the Case Study →

Learn More About Multi-Factor Authentication

These resources cover what multi-factor authentication is, which factor types hold up best, and why some widely used methods are much weaker than others.

MFA through phone and laptop

2FA and MFA: What They Are, Why You Need Them and Best Practices

Read the Article →
Female using an MFA app on her mobile phone to get access

What are the Types of MFA? (and the Best MFA For Your Business)

Read the Article →
What is a Phishing-Resistant MFA?

What is a Phishing-Resistant MFA?

Read the Article →

Multi-Factor Authentication: Frequently Asked Questions

What is multi-factor authentication?

Multi-factor authentication requires more than one type of evidence to sign in, most often something you know such as a password plus something you have such as an authenticator app or a hardware security key. NIST sets out those authenticator categories in its Digital Identity Guidelines, SP 800-63B.

Is MFA the same as two-factor authentication?

Two-factor authentication is multi-factor authentication with exactly two factors. MFA is the broader term, and in practice most business deployments use two factors.

Which MFA methods are strongest?

Phishing-resistant methods such as FIDO2/WebAuthn security keys and passkeys provide the strongest protection against credential phishing. Authenticator app approval with number matching comes next. Codes delivered by text message or voice call are the weakest of the common options, and NIST treats out-of-band authentication over the public telephone network as a restricted channel.

Does having MFA mean we're secure?

MFA is meaningfully better than nothing, but it is not a complete security program on its own. It closes one of the most commonly exploited gaps, credential-based access, without addressing detection, response, or the many other ways an environment can be compromised. Most businesses we assess already have MFA turned on somewhere and still have real exposure elsewhere.

Can attackers get past MFA?

Yes, in some cases. Repeated approval prompts sent until a user accepts, real-time phishing pages that relay a login as it happens, number porting attacks against text message codes, and theft of an already-authenticated session token are all known techniques. That is why factor type, conditional access, and session policy matter as much as having MFA switched on at all.

Will MFA slow our team down?

It adds a step at sign-in. Scoping policy sensibly, recognizing managed devices where that is appropriate, and giving users a clear recovery path keep the daily impact small. ITS handles that configuration and the enrollment support that goes with it.

Do our compliance or cyber insurance obligations require MFA?

Many cyber insurance applications and several regulatory frameworks now ask specifically about multi-factor authentication on email, remote access, and privileged accounts. ITS reviews what you enforce today against the questions you are being asked and documents where you stand.

Where Is a Password Still the Only Thing Protecting You?

Meet with an ITS cybersecurity expert to review where a second factor is enforced today, which accounts need a stronger factor type, and how a rollout would run in your environment.

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