Jessa Mikka Convocar

By: Jessa Mikka Convocar on December 16th, 2022

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An Honest Comparison of Las Vegas MSPs: ITS vs. NetEffect

Managed IT Services | Las Vegas

Finding the most suitable Managed IT Service Provider (MSP) for your Las Vegas business can be quite a challenge–a lengthy process if you don’t have initial knowledge of all the existing IT providers in the area.  

That is why we created this article to help you narrow down your search to the two best MSPs in Las Vegas: Intelligent Technical Solutions (ITS) and NetEffect.  

As an MSP with nearly twenty years of experience in the business, we understand how critical it is to hire the right IT support. Therefore, this article aims to help you objectively compare ITS and another Las Vegas-based provider, NetEffect, and let you decide which one best suits your business needs. The following criteria are used to compare the two: 

  •  Service offerings 
  • Industries served 
  • Guarantees 
  • Notable awards, accolades, and certifications 
  • Google rating and client reviews 
  • Pricing 

By the end of this article, you should know which one of the two is the right fit for your business. 

Why are we comparing the two Las Vegas-based MSPs? 

You may be wondering why we are talking about our competitors. While we’re a good fit for many businesses in the area, we recognize that we aren’t the sole high-quality Managed IT Provider in Las Vegas. We know there are a lot of IT support companies in Las Vegas. So, it is only given that consumers compare the different aspects of providers before making a decision. 

Because we believe in honesty and transparency, we are committed to providing unbiased information to help people like you find the right MSP for your business. 

We believe that every important relationship is built on a foundation of trust and mutual respect, which is why we publish articles like this. We know there are areas where our competition shines and areas where we excel. We also understand that healthy competition benefits us, our industry, and our customers. 

That’s why in this article, we promise to be as objective as possible. There may be information we couldn’t collect from NetEffect’s website, but this article should give you a basic idea of the two IT Providers’ similarities and differences. 

NetEffectNetEffect 

NetEffect, initially called uptimeLV, was established in 2001. Since then, they have been committed to helping businesses get through IT challenges to give them a competitive advantage in the market. While they are based out of the Las Vegas Valley, serving businesses in Summerlin, Las Vegas, North Las Vegas, Henderson, and Boulder City, NetEffect has fully remote capabilities to help companies in the Northern part of the city as well.  

1. Services Offered

NetEffect focuses on providing businesses with the following services: 

  • Managed IT Services 
  • Cloud Services 
  • VCIO Services 
  • IT Consulting Services 
  • Co-managed IT 
  • Disaster Recovery Services 
  • Security Services 
  • Help Desk Services 
  • Email and Spam Protection 
  • VoIP Services 

2. Industries Served

NetEffect provides Managed IT services to a range of industries, including but not limited to the following: 

Small to Medium-sized businesses 

  • Accounting 
  • Healthcare 
  • Legal 
  • Gaming and Hospitality 
  • Large Enterprise  

3. Guarantees

NetEffect offers a 100% money-back guarantee if clients are unsatisfied with any service for any reason and their technicians are unable to resolve it.   

4. Notable Awards, Accolades, and Certifications

NetEffect has been recognized as one of the top MSPs in the 2020 CRN’s MSP 500: Pioneer 250 and winner of Channel Futures MSP 501 in the same year.  

5. Google Rating and Client Reviews

NetEffect garnered a 4.9 out of 5 stars Google rating from over 100 reviews. This section of their website also lists testimonials of their satisfied client6.

6. Pricing

NetEffect does not explicitly disclose service pricing on their website, unfortunately. If you want a quote, it is best to contact their help desk. 

ITS on PC

Intelligent Technical Solutions (ITS) 

ITS has been in the business of helping organizations in Las Vegas grow and thrive by leveraging technology since 2003. Over the years, we have expanded our support to different US states, including Chicago, Detroit, Los Angeles, Oakland, Phoenix, San Francisco, and Tempe.  

 1. Services Offered

ITS offers businesses with a wide range of IT services, including: 

 2. Industries Served

ITS helps support the IT of businesses in various industries, including but not limited to the following: 

  • Architecture & Design 
  • Automotive 
  • Biotechnology 
  • Construction 
  • Finance and Insurance 
  • Healthcare 
  • Law Offices and Law Firms 
  • Logistics and Distribution 
  • Manufacturing 
  • Non-profit 
  • Retail 

 3. Guarantees:

ITS offers an unconditional 365-day total satisfaction guarantee on all technology service plans, or we will cancel the agreement within 30 days. 

4. Notable Awards, Accolades, and Certifications

ITS has been awarded by Channel Partners, Taylor Business Groups, UpCity, Expertise, and MSSP Alert as one of the best Managed IT Service providers. Our technicians also have certifications like CompTIA, CISCO, 3CX, VEEAM, and Microsoft. 

 5. Google Rating and Client Reviews

ITS has an average Google rating of 4.6 out of 5 stars from nearly 200 reviews across all our locations. On our website, you can also find in-depth case studies and video testimonials regarding the impact of our work on our clients. 

6.  Pricing

ITS offers a fixed monthly service package for interested clients. Below are the rates you can find on our pricing page: 

Managed IT: Starts at $140 per user per month 

  • Cloud Computing: Starts at $50 per user per month 
  • VoIP Phones (3CX Basic Plans): Starts at $20 per phone extension 
  • Business Internet: Starts at $80 per month 

To those who would opt for a multiple-service package, ITS offers special competitive pricing based on your preferred service. You may schedule a meeting with one of our agents to get a quote or an estimate. 

  Intelligent Technical Solutions (ITS)  NetEffect 
Years in the Business   19 years 21 
Company Values  Be a creator, have an open mind, and do the right thing  Build relationships to bring Fortune 500 technology services to the thriving heartbeat of small and medium businesses in Las Vegas 
Service Offerings 

Business Internet 

Cloud Computing 

Cybersecurity 

Data Analytics 

Managed and Co-Managed IT 

VoIP Phone

Managed IT Services 

Cloud Services 

VCIO Services 

IT Consulting Services 

Co-managed IT 

Disaster Recovery Services 

Security Services 

Help Desk Services 

Email and Spam Protection 

VoIP Services 

Service Locations  Chicago, Detroit, Los Angeles, Phoenix, San Francisco, and Las Vegas Las Vegas 
Industries Served

Includes but is not limited to the following: 

  • Architecture & Design  
  • Automotive  
  • Biotechnology  
  • Construction  
  • Finance and Insurance  
  • Healthcare 
  • Law Offices and Law Firms  
  • Logistics and Distribution  
  • Manufacturing  
  • Nonprofit  
  • Retail 

Includes but is not limited to the following: 

  • SMBs 
  • Accounting 
  • Healthcare 
  • Legal 
  • Gaming and Hospitality 
  • Large Enterprise 
Pricing 
  • Managed IT:Starts at $140 per user per month 
  • Cloud Computing: Starts at $50 per user per month 
  • VoIP Services: Starts at $20 per user per month 
  • Business Internet:Starts at $80 per user per month  

*You can find other plans and plan details on the pricing page 

Rates are not disclosed but are available upon request. 
Awards Awards from: Channel Partners, Taylor Business Groups, UpCity, Expertise, MSSP Alert  Awards from: CRN’s MSP 500: Pioneer 250 and Channel Futures MSP 501 
Google rating and client reviews 

Has an average of 4.6 out of 5 stars from nearly 200 reviews.  

Has case studies and video testimonials on the website. 

Has a 4.9 out of 5 stars from over 100 reviews. Has client reviews on the website. 
Guarantees Unconditional 365-day total satisfaction guarantee on all technology service plans, or the agreement can be canceled within 30 days.  100% money-back guarantee if you are unsatisfied with any service for any reason and we are unable to resolve it.  

Which MSP in Las Vegas Should You Choose? 

Choosing between ITS and NetEffect is not an easy choice, but it is a decision only you can make. After knowing the pros and cons of both MSP companies, the next step would be to assess which of the two suits your business best.  

Here are some of the things you may want to consider before making your choice: 

  • How will you measure the success of the partnership? 
  • How can IT support your business goals?  
  • How does each MSP’s service desk work? 
  • What do other people say about the MSP? 
  • How much will it cost?  
  • What’s included in your contract?  
  • What will cost extra? 

We encourage you to check out other providers as well and use our checklist, Questions to Help You Evaluate a Managed IT Provider. If you’d like to learn more about our Managed IT services and what sets ITS apart as an MSP in Chicago, schedule a meeting with our representatives today or visit our Managed IT page. 

20 Signs that your Business is Ready for Managed Services