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Mark Sheldon Villanueva

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Mark Sheldon Villanueva

Mark Sheldon Villanueva has over a decade of experience creating engaging content for companies based in Asia, Australia and North America. He has produced all manner of creative content for small local businesses and large multinational corporations that span a wide variety of industries. Mark also used to work as a content team leader for an award-winning digital marketing agency based in Singapore.

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a person shaking the hands of another person during onboarding
Recruitment

Onboarding: The ITS Way

Discover how the ITS employee onboarding process works, from pre-onboarding checks and Day 1 orientation to role-based training and departmental onboarding.

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Business professional reviewing MSP and MSSP terms to compare managed IT services, cybersecurity, and technology providers.
Managed IT

Common MSP and MSSP Terms You Should Know Before Choosing an IT Partner

What are the things you should know before getting Managed IT? Read about the common tech terms you’ll find when looking at Managed IT Services.

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Learn how LinkedIn impersonation scams target businesses through fake profiles, social engineering, and identity-based cyber attacks.
Business Tips

Why LinkedIn Impersonation Is a Security Risk

Fake LinkedIn profiles can expose your business to social engineering, vendor fraud, and identity-based attacks. Learn how to reduce the risk.

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Global IT support professionals monitoring systems and handling business data in a managed cybersecurity environment
Co-Managed IT

Can You Trust an MSP’s Overseas Team with Your Data?

Learn how MSPs keep your data safe while using global talent. See how ITS trains, vets, and manages overseas teams to deliver secure, 24/7 IT support for your business.

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An ITS team reviewing data and reporting on screen

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