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IT That Keeps the Till Open
IN EVERY STORE

Ensure your IT can handle the personalized and engaging experience shoppers want.

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  • 12 US MARKETS
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WHAT IS HOLDING YOU BACK

Can Your Tech Keep Up With Increasing Consumer Demands?

More than ever, retail customers use smartphones and other digital channels for purchases and product comparisons. Can your business provide a seamless buying experience across every retail touch point, or is an old IT infrastructure holding you back?

PCI DSS comes from the card brands and covers cardholder data. If you take cards in a store, your scope is your POS, your store network and everything they touch. The standard itself lives on our PCI DSS compliance page; this page is about the operation. For the long-form version of managed IT in retail, read the ultimate guide to managed IT for retail.

MANAGED IT SERVICES

Optimize your omni-channel shopping experience with IT solutions for retail

Streamline your operations with technology that connects you to your customers and turns store data into something you can act on.

Cybersecurity
Protection for the store network, the back-office server and everything the card terminals touch.
Managed IT
Support on trading hours, including the weekend, for tills, scanners, printers and the office behind them.
Co-Managed IT
Help alongside your own team for a refit, a new location or a POS migration.
Cloud Computing
Hosted systems so head office, the stockroom and every store see the same pricing and inventory.
Compliance
Support for the IT scope PCI DSS puts on a merchant: segmentation to shrink that scope, and evidence for the questionnaire you have to complete.
VoIP Phone Systems
Phones for stores and head office, so a customer call is answered by someone who can see the order.
Data Analytics
Reporting on sales, basket and stock data you already collect, by store and by season.
Business Internet
In-store connectivity and failover, because a store that cannot take a card is a store that is closed.

For the long-form version of this page's subject, read the ultimate guide to managed IT for retail, and managed IT support for retail for the practical version.

MANAGED IT DELIVERS

World Class IT for a World Class Customer Experience

We understand how important it is that your retail business can meet customers wherever and whenever they want to shop. ITS has experience monitoring back-office servers, in-store network connectivity and every channel in between.

  • Mobile Point of Sale
    Assistance with wireless access point placement to enable mobile point-of-sale devices.
  • POS Devices
    Provisioning, repair and ongoing management of all POS devices.
  • Mobile and Cloud
    Full mobile and cloud enablement across stores and head office.
  • Everyday Support
    Support for correcting orders, access control and password resets.
  • Customer Data
    Security for critical business and customer data.
SATISFIED CLIENT TESTIMONIAL

Hear It From Retailers Like You

“ITS puts processes in place that allow my team instant access to critical information. My operation is much more streamlined thanks to ITS.”

Anistas K. Manager, JARS Cannabis
IT RESOURCES

IT Resources for the Retail Industry

Browse the Learning Center to find out how Managed IT services can help keep your business and your transactions secure.

A team working safely online in a shared workspace

Staying Safe Online: Building a Safe Online Culture for Your Business

Security is not only a tooling problem. What a safe online culture looks like on a shop floor, and how to build one with a team that turns over.

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Illustration of how an attacker thinks about a target

How Do Hackers Think? Protect Your Business Online

Most people picture the wrong thing when they hear the word hacker. Learn how attackers actually choose a target so you can protect your business.

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A Windows 11 upgrade on a business laptop

When Should You Upgrade Your Business Environment to Windows 11?

Windows 11 is out. When to move a store estate to it, and what to check on your POS and peripherals first.

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Secure Your IT Infrastructure Today

Your business deserves a custom IT solution. Schedule a free consultation and get answers to your most pressing network and security questions.

Get a Free Network Assessment ↗ Schedule a Meeting ↗