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LAW OFFICES AND LAW FIRMS

IT Support Built Around
PRIVILEGED CLIENT DATA

Get the IT support your firm needs to protect sensitive client information and maintain secure access to your systems.

  • 24/7 IT SUPPORT
  • 13 US MARKETS
  • FREE CONSULTATION
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WHAT IS AT STAKE

Don't Let Legacy Systems Expose Your Firm to a Breach

Your practice handles a wide range of confidential data, including attorney-client communications, trial preparation documents, client medical records, workers' compensation claims, and financial records. These records contain sensitive information that must be protected through appropriate access controls, encryption, and other security safeguards.

A law firm's duty to protect client information is grounded in its professional obligations, including the obligation to take reasonable measures against unauthorized access or disclosure. Supporting that duty may require measures such as controlled access, audit trails, and reliable recovery processes.

MANAGED IT SERVICES

Get IT Solutions for Security, Access, and Continuity Across Your Law Firm

Address technology challenges before they cost you time, money, and clients.

Cybersecurity
Protection for confidential client and matter information, including case files, medical and financial records, and sensitive email communications.
Managed IT
IT support that helps resolve device, application, and access issues quickly, reducing disruptions to attorneys and staff during billable work.
Co-Managed IT
Additional IT capacity and expertise for firms with an internal administrator or a small technology team managing day-to-day systems.
Cloud Computing
Secure cloud storage for firm files and systems, with remote access that helps attorneys work from the office, courthouse, or home.
Compliance
Support for the technology aspects of your professional obligations, including competence and confidentiality requirements under applicable rules of professional conduct.
VoIP Phone Systems
Business phone systems that help attorneys stay connected with clients and colleagues across the office, courthouse, and home using internet-connected devices.
Data Analytics
Reporting on utilization, realization, and matter volume from the systems the firm already runs.
Business Internet
Reliable business internet designed to support bandwidth-intensive legal work and reduce connectivity disruptions.

For the long-form version of this page's subject, read the ultimate guide to managed IT for law firms. If your practice area brings a specific regime with it, talk to a compliance advisor.

MANAGED IT DELIVERS

Address Common Practice Challenges With the Right IT Support

IT services for law firms can help address day-to-day operational challenges, from cybersecurity and communications to document management and remote work.

  • Cybersecurity
    Protection against a range of common cybersecurity threats.
  • Workflow Performance
    Systems and processes that support smoother day-to-day firm operations.
  • Productivity
    Fewer technology disruptions that help attorneys and staff stay focused.
  • Client & Team Communication
    Clearer coordination among staff and more consistent contact with clients.
  • Task Reduction
    Technology improvements that can help reduce repetitive manual work.
  • Document Management
    Storage and access for large volumes of firm documents.
  • Remote Access
    Secure access to firm systems and files for attorneys and staff working remotely.
CLIENT TESTIMONIAL

Hear What a Firm Like Yours Says About ITS

“I highly recommend ITS. The team is very responsive. I feel the process is really easy when it comes to submitting the tickets. If a person is having an issue, they reach out the same day and they're able to resolve those issues very quickly. It's always been very impressive how responsive they are, how helpful they are, and how friendly they are in the process. They have that personal touch that you honestly wouldn't expect from a big IT company.”

Emma Fisher Firm Administrator, Wieneke Law Group
Emma Fisher on working with ITS
FAQ

Common Questions About Law Firm IT

1. What locations does Intelligent Technical Solutions serve?

ITS serves businesses across the United States, with service areas including Atlanta, Chicago, Dallas, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, Portland, Reno, Sacramento, San Francisco and Seattle, Dallas, Atlanta, Chicago, Dallas, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, Portland, Reno, Sacramento, San Francisco and Seattle.

2. How do I reach IT support when I have an urgent issue?

You can call a service coordinator or open a support ticket. If the issue is urgent, such as when a user or system is down, the request is moved to the front of the queue and routed to the next available technician. ITS provides 24/7 support for clients, and you can also call 888-969-3636.

3. How does IT support a law firm's technology competence and confidentiality responsibilities?

Lawyers have professional obligations related to competence and client confidentiality that can extend to how technology is selected and used. IT controls can help firms manage access, protect confidential client and matter information, maintain availability, and recover data after an outage or failure. ITS can help implement and manage those technical measures, while responsibility for complying with applicable professional conduct rules remains with the firm. For a more detailed look at managed IT for law firms, read the ultimate guide to managed IT for law firms.

Ready to Address Your Firm's IT Challenges?

Your IT support should adapt to the needs of your law firm. ITS creates customized IT plans based on your firm's technology priorities and day-to-day operations. Start with a free network assessment to identify potential risks, gaps, and areas for improvement, or schedule a meeting with an IT expert to discuss your firm's IT needs.

Get a Free Network Assessment ↗ Schedule a Meeting ↗