Many firms need to realize that managing IT operations while meeting clients' strict demands is nearly impossible. At the very least, it impedes you from delivering a client-centric experience which could cost your practice down the line.
A managed service provider (MSP) can prevent that from happening. It allows you to outsource all your tech needs to a reliable third party, enabling you to focus on what matters most – closing deals and winning cases.
Intelligent Technical Solutions (ITS) is an IT support company dedicated to helping you understand how managed services can help your law firm streamline your technology. That's because our mission is to ensure that your IT makes your job easier. Read on below to find out everything you need to know about managed services for law firms.
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Managed IT Services is the process of delegating your IT tasks to an expert third-party organization that specializes in those responsibilities. These organizations are known as managed service providers or MSPs. They can take up anything from portions to all of your IT operations as agreed upon in your Service Level Agreement (SLA).
MSPs offer a wide range of services. Some of them are specialized or are better equipped to provide for the unique needs of different industries. It should factor into choosing the right service provider for you. That’s because it's never a one-size-fits-all when it comes to your technology.
If your law firm lacks the necessary IT expertise, outsourcing to a managed IT service provider can help you gain access to experienced professionals who can manage your IT infrastructure.
As your law firm grows, your IT needs may become more complex. Managed IT services can help you scale up your IT systems quickly and efficiently to accommodate your growing business needs.
As a law firm, you need to protect your sensitive client data. Managed IT services can provide cybersecurity measures such as firewalls, antivirus software, and intrusion detection to keep your data safe.
In the event of a data loss or system failure, a managed IT service provider can help you quickly restore your data and get your systems back up and running.
Law firms must comply with strict regulations surrounding the confidentiality and security of client data. Managed IT services can help you maintain compliance by implementing the necessary security protocols.
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If your law firm already has a skilled and experienced IT team in-house, you may not need to outsource to a managed IT service provider.
If your law firm is small and has relatively simple IT needs, you may be able to manage your IT systems internally without the need for managed IT services.
If your law firm primarily uses standard software applications and does not require specialized IT solutions, you may not need managed IT services.
If your law firm does not handle sensitive client data or is at low risk of cyber attacks, you may not need the advanced cybersecurity measures that managed IT services can provide.
If your law firm has effective data backup and recovery solutions in place, you may not need an MSP to provide these services.
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It doesn’t matter how big your organization is, all businesses want to cut expenses and save costs one way or another. The problem is spending less doesn't always mean you're saving more. That's especially true when it comes to managing your technology. With that in mind, you shouldn't think of managed IT services as a monthly expense but rather as an investment for the future.
Choosing an MSP is not a popularity contest. You shouldn't be looking for the biggest or most expensive one out there. Instead, find the one that can meet your company's needs. It's all about finding the right fit. What's best for some may not necessarily be the best for you. However, to help you make an educated decision, we've compiled a list of the basics that you need to look for in an IT support company.
Just as your clients place a high value on your experience as an attorney, you should do the same when looking for an IT support company. An MSP with a proven track record of working with a diverse range of law firms understands your industry's unique culture and workflows. In other words, they are familiar with any resistance and integration challenges that come with introducing technology to your environment.
In addition, IT support companies that serve the legal industry know how important it is to align their strategies with your organization's objectives and financial constraints. That can result in a better overall experience for you and your team.
If your current IT team doesn't have 24/7 support 365 days a year, then you're not getting your money's worth. Finding an MSP that provides round-the-clock IT support is crucial in helping ensure your tech issues don't significantly impact your law practice. Having reliable and continuous IT support is especially important in the legal industry where time-sensitive information and deadlines can make or break a case.
Attorneys don’t always work in the office. At any given time, members of your team might need to go to different locations for a case. In those moments, your team may need to access different kinds of information remotely. MSPs can help provide the right solutions to optimize and secure that process.
Law firms have a lot of data to protect. That data is critical for your operations, whether it's case profiles and other confidential information. Losing those documents and files is not an option, especially since it opens you up to legal problems. A reliable MSP can help protect your data, back it up and recover them for you if necessary.
According to a Gartner study, attacks on organizations in critical infrastructure sectors like the construction industry have increased dramatically from less than 10 in 2013 to almost 400 in 2020. That is a whopping 3,900% increase. What's worse is that cyber-attacks are only becoming more sophisticated and expensive as time goes by. That means the risk of suffering huge losses from a security incident is now much closer than you realize.
Hiring a cybersecurity-focused MSP can help protect your business from that threat. They can offer enterprise-level security solutions that will enable you to prevent, mitigate and recover from cyber-attacks.
Managed IT allows your law firm to take advantage of a wide array of expert IT services. They can help you make the most out of your technology with a strategy that fits your goals. It gives you the opportunity to outsource IT functions so that you can focus on growing your business. However, it's important to note that while it's a great solution, it's not perfect for everyone.
Finding the right provider can mean the difference when it comes to achieving success. At ITS, we make sure that we can meet our client's needs and that we are a good fit for their firm before taking on any project.
Want to find out if your law firm is a good fit for managed IT service? Schedule a meeting with one of our experts to find out if your firm is a good fit for managed IT.
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Managed IT allows your law firm to take advantage of a wide array of expert IT services. They can help you make the most out of your technology with a strategy that fits your goals. It gives you the opportunity to outsource IT functions so that you can focus on growing your business. However, it's important to note that while it's a great solution, it's not perfect for everyone.
Finding the right provider can mean the difference when it comes to achieving success. At ITS, we make sure that we can meet our client's needs and that we are a good fit for their firm before taking on any project.
Want to find out if your law firm is a good fit for managed IT service? Schedule a meeting with one of our experts to find out if your firm is a good fit for managed IT.
