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LEGAL

Security Statement

Our Commitment to Security

Security is a core part of how Intelligent Technical Solutions (ITS) operates as a cybersecurity and managed IT provider. We hold ourselves to the same standards we help our clients meet. This statement describes the practices we follow to protect our systems, our clients' data, and the services we deliver.

ITS Security Practices

Physical Security
Access to our offices and any facilities housing client systems or data is restricted to authorized personnel. Visitor access is controlled according to the security procedures of each facility. Systems that store or process client data are hosted in facilities with their own physical security controls, consistent with industry standards for data center access.
Network and Infrastructure Security
We maintain layered network defenses, including firewalls, intrusion detection and monitoring, and segmentation between internal systems and client-facing services. Our infrastructure is patched and monitored on an ongoing basis, and we perform regular vulnerability assessments to identify and address security risks as part of our ongoing security program.
Data Protection
We encrypt sensitive data in transit and, where supported by the system involved, at rest. Access to client data is limited to authorized personnel who need it to deliver the applicable service and is reviewed periodically. Backups are maintained and tested as part of our own business continuity planning, separate from any backup services we provide to clients.
Access Control
Access rights are assigned based on role and are updated or removed when an employee changes roles or leaves the company.
Employee Security Practices
All employees complete security awareness training as part of onboarding and on a recurring basis afterward, covering topics like phishing, social engineering, and safe handling of client information. Employees with access to sensitive systems are subject to background checks consistent with applicable law.
Incident Response
We maintain an incident response process for identifying, containing, and resolving security events, and for notifying affected clients in line with our contractual and legal obligations. Our security monitoring runs continuously to help identify and escalate potential security issues as they arise.
Third-Party and Vendor Management
Where we rely on third-party vendors or subprocessors to help deliver our services, we evaluate security considerations appropriate to the systems and data involved and establish applicable security requirements.
Certifications and Compliance
ITS maintains third-party assessments and compliance documentation, including SOC 2 Type II, SOC 3, and HIPAA-related compliance documentation. You can review our current status and request supporting documentation for due diligence on our Trust Center.

Last updated: August 24, 2026

Reporting a Security Concern

If you believe you have found a security vulnerability affecting ITS or one of our services, or have a concern you would like to raise, please contact us or call our support line at (888) 969-3636. We review reported security concerns and respond according to our established security processes.

Changes to This Statement

We review and update this statement as our practices evolve. The date below reflects the last update.

Have Questions About ITS Security?

Contact our team if you have questions about our security practices, services, or available documentation.

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