Best Managed IT Service Providers in Chicago [Updated in 2024]
With all the managed IT providers out there, how do you find the best one in Chicago?
Intelligent Technical Solutions (ITS) has decided to help businesses looking into managed IT by listing the best MSPs in Chicago (managed IT service providers). We are an MSP servicing the area as well, but in consideration of fairness and objectivity, we removed ourselves from the list (no matter how much we wanted to put ourselves on it!).
We evaluated the following companies based on their:
- Available pricing
By the end of this article, you’ll have a solid starting point for finding the best MSP in the Chicago area. Note that the companies are not ranked; they’re listed alphabetically.
Chicago’s Best MSPs in 2024
1. Ascend Technologies
Ascend Technologies started with a merger between West Monroe Managed Services and Gratia, Inc. in 2019 and continues to grow with strategic partnerships – onboarding people with decades of IT experience. They focus on cybersecurity, infrastructure, and Salesforce services tailored to business objectives.
They have awards from Chicago Innovation, Inc. 5000, and Channel Futures. Based on their case studies, Ascend is well-known for its fast growth and response times.
Pricing for their managed IT services is not listed, but you can get a customized quotation after a one-on-one consultation.
2. Andromeda Technology Solutions
Founded in 1994, Andromeda Technology Solutions provides managed IT services, cloud services, and network infrastructure set-up and maintenance for their clients. They serve multiple industries but specialize in managing legal, financial, and medical environments.
They also have a 4.7/5-star rating on Google reviews while providing case studies about their service for previous clients. Andromeda is part of Channel Future’s MSP 501 list, primarily known for its great workplace environment and ability to create a high-level plan for managing its clients’ tech networks.
No prices are indicated on their website, but they’ll evaluate your IT needs and then give you a customized quote during your first meeting.
3. CMIT Solutions
CMIT Solutions was founded in 1996, has locations across the United States, and provides services ranging from managed IT to cybersecurity. In 2008, CMIT embraced the managed service provider model and focused on delivering IT support to local businesses.
CMIT is in the top 300 in Entrepreneur’s IT Franchise Service category and was recognized in CRN’s MSP top 500 list. They also have a 4.9/5-star Google rating for their Chicago branch and case studies and are known for their fast response times and proactive IT support.
They also do not have pricing on their website but will provide a personalized quote after meeting with you and evaluating your IT.
Entara, founded in 2001, is an extended service provider (XSP) - a mix of MSP and MSSP (managed security service provider) services. They focus on managed IT, cybersecurity, incident response, and other professional services.
They have a 4.1/5-star Google rating and have been recognized by CRN, MES Midmarket, and Channel Futures as a top managed IT service provider. Entara is most well-known for efficient IT services, fast company growth, and a great work environment.
Testimonials are available on their website; unfortunately, they don't have a pricing page. However, you can get a customized quote after an assessment and one-on-one meeting.
5. Framework IT
Framework IT, founded in 2008, offers managed IT services, IT strategy, cybersecurity, cloud computing, unified communications, Voice over Internet Protocol (VoIP) set-up and maintenance, and business-class internet. They’re well-known in the field for their hardworking staff and excellent customer service, backed up with awards from MSP Mentor, CRN, Channel Partners, and Channel Futures.
You can also look through their case studies for more information or check their Google reviews (where they have a 5/5-star rating).
Lastly, Framework IT is one of the few MSPs with a pricing calculator on this list. With it, you can quickly get an estimated bill without scheduling a meeting.
Infiniwiz has provided IT services to Chicago-based businesses for over 20 years. They specialize in managed IT, CTO-level consulting, help-desk support, business VoIP phone solutions, and cloud services.
On their website, Infiniwiz features reviews and client testimonials, demonstrating their reputation for personalized IT services and friendly staff. They have also received awards from UpCity and Inc. 5000.
Infiniwiz doesn’t feature any prices but states their pricing: “depends on the number of users. Fixed monthly fee. No surprise fees.” Costs can be clarified after a meeting where they assess your IT needs.
Novatech is a Nashville-based managed IT company with multiple branches across the US and a dedicated Chicago presence. They’ve provided IT services for over 25 years, focusing on managed IT, copiers and printers, and document software solutions.
Like other companies, their website features client case studies and testimonials. No Google reviews are available online, but they received the XMedius 2019 Partner of the Year Award. They’re primarily known for their excellent customer service and proactive IT management.
Novatech doesn’t have a pricing page for their services, but – like other companies – you can get a quote after a scheduled assessment and meeting.
Ntiva, a rapidly growing managed services company, was established in 2004 and operates from five locations across the US. Their Chicago office recently relocated to Lombard, IL, but they still provide services for Chicago businesses.
Ntiva specializes in multiple IT services, such as managed IT, cybersecurity, IT consulting, and cloud solutions. They also have specific resources for Microsoft and Apple products and feature case studies focusing on their clients and products.
They were featured on CRN’s Solutions Provider 500 List, Channel Futures MSP 501 List, and Inc. 5000; Ntiva stands out as a fast-growing company and an expert in IT consultations.
They are also one of the few MSPs with a clear price point. For companies with 100 users, their Complete Plan starts at $102/month per user, while their Compliance Plan starts at $118/month per user. Costs can go up or down depending on your personal needs and number of users.
9. PSM Partners
Porcaro Stolarek Mete (PSM) Partners is a Chicago-based consulting firm that specializes in technology and talent services and focuses on small and medium-sized companies.
PSM Partners has a 4.7/5-star Google rating and awards from Channel Co., Channel Futures, and the National Association for Business Resources (NABR). They have a solid reputation for excellent customer service and a great workplace culture.
Their website does not indicate pricing, but they offer a free network assessment, which helps their staff estimate your bill.
XL.net, founded in 2006, primarily serves Illinois with offices in Park Ridge, Chicago, Schaumburg, and Naperville. They mainly focus on managed IT, managed cloud, and cybersecurity.
XL.net also has a 5-star Google rating and published client testimonials in which clients praise their efficiency and quality of services. The company has multi-certified technicians and is recognized by UpCity as one of the best MSPs in Illinois.
Like other MSPs, XL.net does not have pricing on their website, but you can get a quote after a meeting and IT assessment.
Ready to Choose the Best MSP For Your Chicago Business?
Despite having this top managed IT service providers list, you still need to find the best fit for your business.
And to do that, ITS believes you deserve all the relevant information to make an informed decision.
Before you bite the bullet on your MSP, ensure you’ve thoroughly vetted your chosen business. Here are some free resources to help you with your search:
- 20 Questions to Ask When Choosing the Best Managed IT (MSP)
- Top Qualities of the Best Managed IT Service Providers
- Objective Comparison of Chicago Managed Services: ITS vs. Framework IT