Jessa Mikka Convocar

By: Jessa Mikka Convocar on December 13th, 2022

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Head-to-Head Comparison of IT Support in LA: ITS vs. Advanced Networks

Managed IT Services

Finding a reliable Managed IT Service Provider (MSP) in the City of Angels may take a lot of work. But it isn’t due to the lack of options; instead, the influx of good MSPs may be quite overwhelming.  

You may have started your search for your next IT partner. Still, to help with your decision process, we’ve comprehensively compared two of the more well-known managed service providers (MSP) in the area: Advanced Networks and us (Intelligent Technical Solutions). 

Here at ITS, we understand how critical it is to find the right support for your business. Therefore, this article aims to compare us and Advanced Networks objectively, and let you decide which one is the most suitable for your type of business. 

We compared based on the following criteria: 

  • Service offerings 
  • Industries served 
  • Guarantees 
  • Notable awards, accolades, and certifications 
  • Google rating and client reviews 
  • Pricing 

An Honest MSP Comparison   

So, why are we talking about our competitors?  

Even though we try to provide the best service possible to our customers, we understand that we’re not always a good fit for everyone and that there are other reliable IT support companies in Los Angeles that might better meet your needs.  

But we understand that healthy competition benefits everyone, including your business, our rivals, and our team. And helping you find the perfect match is our ultimate goal with this article. 

In addition, we value honesty and transparency. We are committed to providing you objective information, even if that puts us in a less favorable light—but we do it anyway because it’s the right thing to do.  

In this article, we promise to be as fair and objective as possible. There may be information we couldn’t collect from Advanced Network’s website, but this article should give you a basic idea of the similarities and differences.

Advanced Networks 

advanced networks logo

Advanced Networks is a respected IT firm in Southern California and has been around since 2004. They provide top-of-the-line IT management support for businesses in Los Angeles and Orange County. 

1. Services Offered 

ServicesAdvanced Networks covers Managed IT and Cloud Services that focus on: 

  • IT Security 
  • Backup and Disaster Recovery  
  • Hardware/Software/Infrastructure as a Service 
  • Enterprise IT Solutions 
  • Network Design and Integration 
  • Virtualization 
  • Enterprise Cloud Servers 
  • Cloud Office 365 
  • Google Apps 
  • Virtual Desktop Infrastructure 
  • Hybrid Cloud 

2. Industries Served

IndustriesAdvanced Networks provides Managed IT services to the following industries: 

  • Financial 
  • Legal 
  • Manufacturing 
  • Transportation 
  • Retail 
  • Non-profit 
  • Wholesale IT 
  • Construction 
  • Education 
  • Insurance 
  • Real Estate 
  • Medical 
  • Professional

3. Guarantee

GuaranteesAdvanced Networks guarantee absolute 100% satisfaction with their technology consulting and IT services or a 100% money-back guarantee for all its clients. 

 

4. Notable Awards, Accolades, and Certifications 

Awards and AccoladesAdvanced Networks is a proven industry leader with multiple partnerships with Microsoft and Google. Their technicians also have certifications from CISSP, AWS, CISCO, Fortinet, and PCNSE, among others.

5. Google Rating and Client Reviews 

ReviewAdvanced Networks holds a 4.9 out of 5 stars rating in Google from 70 reviews. While on Yelp, they have a slightly lower rating of 4.5 out of 5 from 14 client reviews. Several client testimonial videos are on their homepage for prospective clients to learn how they helped Los Angeles-based businesses achieve their goals through an improved IT infrastructure. 

6. Pricing 

Price tagAdvanced Networks does not disclose its service pricing on its website. Instead, they put in a button that asks interested clients to send requests stating their IT challenges and needs. Representatives from Advanced Networks will then send quotes directly to the clients’ email addresses. 

Intelligent Technical Solutions 

Founded in 2003, ITS has been helping businesses grow and thrive by leveraging technology to improve their productivity and efficiency. Currently, in the process of expanding our reach and support, we now have multiple satellite offices, including one in Chicago, Detroit, Las Vegas, Oakland, Phoenix, San Francisco, Tempe, Olympia, and Los Angeles. 

1. Services Offered 

Services

ITS offers businesses with a wide range of services, including: 

2. Industries Served 

IndustriesITS helps support the IT of businesses in various industries, including: 

  • Architecture & Design 
  • Automotive 
  • Biotechnology 
  • Construction
  • Finance and Insurance 
  • Healthcare 
  • Law Offices and Law Firms 
  • Logistics and Distribution 
  • Manufacturing 
  • Non-profit 
  • Retail 

3. Guarantees 

GuaranteesITS offers an unconditional 365-day total satisfaction guarantee on all technology service plans, or the agreement can be canceled within 30 days. 

 

4. Notable Awards, Accolades, and Certifications 

Awards and AccoladesITS has been recognized by Channel Partners, Taylor Business Groups, UpCity, Expertise, and MSSP Alert as one of the best Managed IT Service providers. Our technicians also have CompTIA, CISCO, 3CX, VEEAM, and Microsoft certifications. 

5. Google Rating and Client Reviews 

ReviewITS has an average Google rating of 4.6 out of 5 stars from nearly 200 reviews across all our locations. On our website, you can also find in-depth case studies and video testimonials regarding the impact of our work on our clients. 

6. Pricing 

Price tagITS offers a fixed monthly service package for interested clients with the following rates: 

  • Managed IT: Starts at $140 per user per month 
  • Cloud Computing: Starts at $50 per user per month 
  • VoIP Phones (3CX Basic Plans): Starts at $20 per phone extension 
  • Business Internet: Starts at $80 per month 

To those who would opt for a multiple-service package, we offer special competitive pricing based on your preferred service. Simply schedule a meeting with one of our agents to get a quote or an estimate. 

ITS vs. Advanced Networks: A Quick Comparison 

  

Intelligent Technical Solutions (ITS)  

Advanced Networks 

Years in the Business  

19 years  

18 years 

Company Values 

Be a creator, have an open mind, and do the right thing 

Reliability, innovation, and a commitment to customer service 

Service Offerings  

Business Internet 

Cloud Computing 

Cybersecurity 

Data Analytics 

Managed and Co-Managed IT 

VoIP Phone 

 

Managed IT and Cloud Services with focus on: 

  • IT Security 
  • Backup and Disaster Recovery  
  • Hardware/Software/Infrastructure as a Service 
  • Enterprise IT Solutions 
  • Network Design and Integration 
  • Virtualization 
  • Enterprise Cloud Servers 
  • Cloud Office 365 
  • Google Apps 
  • Virtual Desktop Infrastructure 
  • Hybrid Cloud 

Service Locations  

Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Phoenix, San Francisco, Olympia, and Tempe 

Los Angeles and Orange County 

Industries Served 

Include but is not limited to the following: 

  • Architecture & Design  
  • Automotive  
  • Biotechnology  
  • Construction  
  • Finance and Insurance  
  • Healthcare 
  • Law Offices and Law Firms  
  • Logistics and Distribution  
  • Manufacturing  
  • Nonprofit  
  • Retail 

Include but is not limited to the following: 

  • Financial 
  • Legal 
  • Manufacturing 
  • Transportation 
  • Retail 
  • Non-profit 
  • Wholesale IT 
  • Construction 
  • Education 
  • Insurance 
  • Real Estate 
  • Medical 
  • Professional 

Pricing  

 

Managed IT: 
Starts at $140 per user per month 

Cloud Computing: 
Starts at $50 per user per month 

VoIP Services:  
Starts at $20 per user per month  

Business Internet: 
Starts at $80 per user per month 

*You can find other plans and plan details on the pricing page   

Rates are not disclosed and are available upon request 

 

Awards 

 

Awards from: Channel Partners, Taylor Business Groups, UpCity, Expertise, MSSP Alert 

No available information on their website 

Google rating and client reviews  

 

Has an average of 4.6 out of 5 stars from nearly 200 reviews.  

Has case studies and video testimonials on the website. 

Has an average of 4.9 out of 5 stars from 70 reviews. Has client testimonial videos on the website. 

Guarantees 

 

Unconditional 365-day total satisfaction guarantee on all technology service plans, or the agreement can be canceled within 30 days 

100% money-back guarantee if they don’t meet client satisfaction and expectation 

Ready to Choose an IT Support Provider in Los Angeles? 

Every MSP company has its own costs and benefits. And even though we’ve laid down the important factors that you can consider, we still cannot tell you which one you should go for. At the end of the day, the decision on whom you will entrust your IT is solely yours and should be based on what your company really needs. 

Here are some of the things you may want to consider: 

  • How will you measure the success of the partnership? 
  • How can IT support your business goals?  
  • How does each MSP’s service desk work? 
  • What do other people say about the MSP? 
  • How much will it cost?  
  • What’s included in your contract?  
  • What will cost extra? 

We encourage you to check out other providers as well and use our checklist, Questions to Help You Evaluate a Managed IT Provider. And if you’d like to learn more about our managed IT services and what sets ITS apart as an MSP in Los Angeles, visit our Managed IT page or talk to one of our representatives. We’d love to discuss how we can work together to achieve your business goals. 

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