ITS was genuinely so nice and so professional. They were really helpful and quick to offer options and a solution to what concerns I was having. I liked how the technician was very knowledgeable as well. ITS was able to understand and help me fix my issue.
- Kimberly D. | Moatable
Intelligent Technical Solutions again saved the day and helped solve the problems. ITS is indeed a superhero!! They had a great way of providing explanations to make someone like me, who is clueless, understand. Now I know what I need to do on my end to get things running even better! Thank you, you are the best!!
- Hazel D. | Christian Morris Trial Attorneys
I have worked with many companies, and there has always been this statement when someone has to contact the IT department - "Oh, I have to contact IT and help me fix my computer. They take FOREVER!" However, this is NOT the case with ITS - they are TOP NOTCH! Their service assistance was immediate, and their conversational etiquette was professional and polite. Thank you!
- Christopher G. | Union Station Homeless Services
ITS was very professional. The technician worked quite diligently to search for ways on how to assist me with increasing the size of the font being displayed on my email. They took the time to explain and educate me on how to replicate what they helped me with. Thank you, ITS!
- George S. | Institute on Aging
ITS is always helpful and knowledgeable and a pleasure to work with. I appreciate their prompt response time and willingness to listen and advise the best course of action. I have enjoyed working with the ITS team over the years. I can't say enough positive things about him.
- Cory B. | HTO Nevada, Inc.
The service from Intelligent Technical Solutions is always great. They are able to resolve my issues quickly and efficiently. I like having ITS do IT work for me as they are familiar with our software and unique accounting solutions. Keep up the great work!
- Rich T. | CalJet of America, LLC
ITS elegantly solved the problem I was having with Valant and Word. The technician was vey accomodating when I left the office before I could get help. They are very communicative and easy to speak to. 11/10
- Miriam P. | JMC and Associates
Phenomenal immediate support from ITS on a weekend, no less, to help me sort out something that I should have been able to figure out myself. I can't thank the team enough for being awesome and delivering for us day in and day out.
- Jay P. | San Francisco Association of Realtors
Intelligent Technical Solutions is great! ITS answers all questions asked and goes over and beyond to help with any issues that may occur with the many problems we come across. Their IT technicians are very patient and have excellent problem-solving skills. We appreciate that they can come by so quickly in the office and that they communicate very well! Thank you so much, ITS, for all the hard work you do!
- Candice G. | Primary Eye Care Associates
As always, the ITS team continues to exceed our expectations with prompt service and a strategic approach to solving our technical issues! They are always a text or call away and deliver a very impressive overall experience without delay. With such an awesome team to assist, we feel we are in good hands. Thank you again for going above and beyond!
- Jose F. | Corinthian Transportation Parking/Valet
Excellent service. ITS was quick to respond and resolved my issue with confidence and speed. The technician explained what he was doing and was very friendly.
- Sheryl K. | Del Grande Dealer Group
Intelligent Technical Solutions was very patient and attentive to my needs. The technician stayed with the problem and did extensive research to try and resolve it.
- Sue H.| Trusted Coverage Professionals
ITS was very helpful and patient, and thorough in the assistance provided. The technician stayed on the phone until he could confirm the issue was resolved. Excellent customer service!
- Brian K.| Manager (Warranty), Specialty Vehicles
The ITS technician resolved my IT issue promptly. He immediately understood what the problem was and fixed it; then, he called me back to ensure everything was back on and running. I am very appreciative to ITS for the prompt help and calm demeanor.
- Adina B.| Sage Hospice and Palliative Care
We recently changed firm names, so the server login did too. Mine didn't update correctly and would force me to select "Other" and enter my new login name. ITS was able to help me with a quick User update, something I didn't have permission to do. The technician was knowledgeable & prompt. He's a great tech, and ITS is fantastic to work with. My company uses them, and I've talked with them several times for various issues, which were usually responded to and completed quickly. I highly recommend them.
- Bambi K.| Christian Morris Trial Attorneys
My request was completed promptly. ITS was very professional and walked me through what they had done and showed me how to open the software installed.
- Stephen O.| Algus Packaging LLC
I appreciate not only ITS' knowledge but their empathy towards my problems as they assist in working through the current issue that has impeded my ability to progress.
- Jerret J.| Desert Services International (DSI)
I am always amazed by ITS' professionalism and courtesy! The technician understand the problem at hand and ready to solve any issue! Thank you!
- Salima R.| Revelle Aesthetics
Intelligent Technical Solutions deserves a 5 star for the outstanding help they provided when we were extremely concerned about our Outlook being hacked. They went above and beyond to thoroughly research and follow through until they were able to confirm that our firm was not breached. We cannot thank you enough for your timely help.
- Lynn L.| Vice President of Administration, Investment Counsel Company
Intelligent Technical Solutions was so helpful and friendly! All the steps were explained and I was told why they were doing them. I was walked through the process very thoroughly. I'm glad everything is working smoothly now because of ITS' help. Thanks!
- Lucia C.| Institute of Aging
My issue was handled in a very timely manner. I was able to complete my work task on time without any problems. The technician was very knowledgeable and courteous. I was very pleased with ITS' service.
- Marsha S.| Fulfillment, Gardner-White Furniture
I have been working with Intelligent Technical Solutions for the past seven years, and everyone in the office is always friendly and responsive. Whether we are across town or on the other side of the world, we can always count on the team to get our systems up and running. I would highly recommend them!
- Veronica S.
We have been using ITS for the past couple of years and couldn't be happier with their service. When a problem arises, they respond quickly and solve the issue right away. They have been just the right fit for the IT needs of our business. Recently, there was an issue with our third-party domain, which did not allow incoming emails. The issue was realized at 6:00 PM on a Friday. They immediately responded, troubleshot the issue, tracked down the source of the problem, and resolved it. They even followed up on Monday to ensure we were still up and running. I highly recommend Intelligent Technical Solutions to anyone.
- PVDesignCenter
Since I started my consulting company, it's been great to have them as my "IT" department. They can either check in remotely, send someone out, or bring my PC in if I need to. I'd highly recommend them.
- Glen G.| Owner, Video Production Studio
We have been using Intelligent Technical Solutions for the past couple of years and couldn't be happier with their service. When a problem arises, they respond quickly and solve the issue right away. They have been just the right fit for the IT needs of our business.
- Dirk B.| Luxury Home Builder
ITS has been giving amazing service to our law firm. We were unable to access any information on our computer system. We made a service call to ITS, and within 1 hour, a service rep was at our site. Within 30 minutes, the problem was resolved.
- Frank M.| Attorney, Law Group
Intelligent Technical Solutions provides affordable, comprehensive, and fast service.
- Sue W.| Information Technology, Education Technology Provider
Great and speedy service from ITS. Luckily, the technician was on site this day. I had two problems that were quickly identified, and my computer was fixed in record time. I was very pleased that I only had to step away from my desk for the repairs for a minimal time.
- Paris G. | Credit Manager, Italfoods, Inc.
ITS always provides excellent customer service. The technician is efficient and follows through as well. ITS goes above and beyond by keeping me in the loop as well. Thank you!
- Julie M. | Operations Manager, GridBright
Thank you for your help; I am now able to use my tablet, which had a black screen and won't turn on even if its connected to the charger. When devices don't seem to cooperate, it can be frustrating and distract from what we are trying to accomplish. So great to have help in time of need!
- Fred P. | Sage Hospice and Palliative Care
One call to ITS and the issue I was having about terminal server login was addressed immediately. Thank you, ITS! You did an awesome job.
- Judith M. | Director of Nursing, Lourdes Senior Community
Great support from ITS. They walked us through our backup system, virus protection, best email practices, and best password practices. It was a great way for us to learn and also feel more comfortable that we were being taken care of! We highly recommend ITS for a cybersecurity review.
- Greg P. | Applied Engineering, Inc.
ITS was very helpful, explained the situation, and helped me understand what to do if I ever encountered not being able to access my email again(which I shouldn't). The technician was patient with my schedule and called me at least three times to follow up and ensure all was in working order. ITS is very professional, courteous, and has outstanding customer service.
- Nora M. | Project Manager, Fort Mojave Indian Tribe
ITS had me up and running in no time at all and called me back a few hours later just to make sure all was well. As always, all your technicians have been courteous, kind, respectful, and patient. I love it!!
- Cathy M. | Development Assistant, Union Station Homeless Services
ITS was great. The technician was super patient, responsive, took time to resolve the issue, and was courteous. I was so relieved once the printer was able to work again. And that was thanks to the assistance of ITS.
- Keith K. | Tax Manager, McNair & Associates
ITS was amazing! The technician never hesitated on the tasks that were assigned and was very patient. Thank you for making it on time.
- Ariana M. | The Management Emporium
ITS was very professional and made sure all areas were covered before sending this issue to another level. The technician was so patient with me and understanding. I have very little IT knowledge, and ITS still managed to understand my lingo and get the right service request assigned to my issue. I came in to work today and the internet sevice was back up and running like normal. I appreciate all the help and patience with me.
- Joni M. | Gatski Commercial Real Estate Services
Thank goodness for a patient and professional IT guy. I was unable to access the Direct Assistance which I need to do my job. ITS was able to upgrade my status to allow me to work more efficiently in the 365 office. I am very appreciative for their effort in resolving my problem.
- Linda K. | Owner, Kondler & Associates, CPAs
ITS did an INCREDIBLE job on the Wi-Fi site survey of our CEO's home. We can't thank them enough because this is going to be a huge help solving our CEO's issues with dropping meetings!
- Lynn L. | Vice President of Administration, Investment Counsel Company
All my Ecobees are up and back online. Couldn't ask for more. ITS did a great job and they are very knowledgeable on what they are doing.
- Luke S. | Zenway Corp
Thank you for adding the second server to our office. ITS was very supportive in the migrate of all the information to the second server. The tech staff did a wonderful job ironing the few issues we ran into. Greatly appreciated.
- Linda K. | Owner, Kondler & Associates, CPAs
I had a wonderful experience working with ITS to solve the issue as to why I wasn't able to access CRIMESTAR. The technician is very kind, professional, and patient. It is a pleasure to have ITS as our IT support. Thank you.
- Candace M. | Fort Mojave Indian Tribe
It was a pleasure working with Intelligent Technical Solutions. ITS was very knowledgeable, concerned about our data, and making sure all was transferred. Everything went great. I have no complaints about missing files. Thank you!
- Chris S. | IT Supervisor, Workforce Connections
Outstanding service from Intelligent Technical Services. The technicians who have worked with my VPN access for my computer are always very patient, courteous and helpful. Thank you ITS for being so quick to respond!
- Robert S. C. | Attorney, Laquer Urban Clifford & Hodge
Thank you ITS for the prompt response and excellent service.
- Ganesh K. | John & Editha Kapoor Chair Foundation
The ticket regarding syncing our company contacts to our phones after a reset was addressed immediately. The technician was patient and professional. The issue is resolved. Thank you!
- Hope S. | Contracts Compliance Manager, Union Station Homeless Services
ITS can always be counted on to fix any problems that I have. The technician is an absolute pleasure to deal with - always in a great disposition and inspires confidence!
- Angela H. | President, Angela Hawekotte, APLC
I have had the pleasure of working with ITS on several occasions where I actually believed that it was a lost cause, but they stuck with it and had me operational again. The technician is very, very knowledgeable & has always kept me abreast of things as they were developing. I truly believe ITS is the best of the best & nothing short of a 10.
- Harold R. | Borges and Wu, LLC
ITS is awesome! The technician was calm and patient. I am at ease knowing that ITS is taking care of our firm.
- Jacqueline B. | Office Administrator, Laquer Urban Clifford & Hodge
Outstanding work by Intelligent Technical Solutions. I called due to issues I was experiencing with my computer. The technician was very patient, thorough and capable. ITS knew all the right strategies to get the job done and done quickly.
- Robert Scot C. | Attorney, Laquer Urban Clifford & Hodge
I sent an email requesting help with my login credentials for a software I needed. ITS was very helpful, accurate and quick to respond back. Thank you for all the help.
- Katelyn M. | Noble Title
I needed assistance getting into PCs so I could enable Bitlocker. ITS was just terrific in helping me, and it was on a Saturday. Thank you!
- Lynn L. | Vice President of Administration, Investment Counsel Company
ITS is outstanding. Technical excellence combined with first rate communication skills. Thank you.
- Bill F. | Core Capital Management
I cannot say enough GREAT things about ITS. The technician is always super responsive and goes out of the way to give exceptional service. I called ITS my HERO today, and they are!! Thank you so much for just being phenomenal!!
- Kandy Z. | Director of Human Resources, Jobs for Nevada Graduates
I lost my Outlook access on my phone due to a factory reset. I requested ITS to set it up again. It was a challenging task, but the technician's persistence and ability to navigate through all the various applications paid off. It now works. Thank you.
- Linda H. | PL Manager, Carmack Insurance
Excellent response time. I could not do my tasks because my 2nd monitor was frozen even after restarting it. The technician's expert and prompt resolution of my problem made my day!
- Barbara S. | Sage Hospice and Palliative Care
My Microsoft Outlook was having issues. ITS resolved the situation straight away, and I'm back up and running with minimal downtime. Great job!
- Randy S. | ISU Curry Insurance
I needed help setting up my email on our CRM System. This required a multi-step fix, and I appreciate ITS staying on top of the steps needed. I also have not received some of the emails and the technician was able to fix this so that emails from ITS don't go into quarantine.
- Ann W. | Director of Resource Development, Jobs for Nevada Graduates
ITS was such a huge help. The technicians took such good care of me and assisting on getting remoted in. Made working from home feel so much easier. Thank you!
- Andrea M. | Nettles Law Firm
As always, ITS has perfect service and very helpful. Thanks!
- Katrin B. | The Management Emporium
ITS was amazing and extremely helpful with guiding me through how to work remotely from home. The technician was very professional and very patient.
- Sandra M. | Nettles Law Firm
ITS is always super-fast to respond and help us. Customer service is exceptional as well. Very pleased!!
- Kandy Z. | Director of Human Resources, Jobs for Nevada Graduates
ITS handles my request promptly and got everything done. I appreciate the technician following up to make sure everything was working as discussed. Thanks!
- Lorraine A. | Jeckel and Nykamp Law Offices PLLC
Thank you ITS for taking care of the email I have received regarding connectivity issues affecting SonicWall customers. Thank you to the technician for your swift action and very detailed information.
- Rex A. | Program Manager, Convalescent Aid Society
Thank you so much ITS for jumping on so promptly and solving my connection and access issue. Truly appreciate your assistance.
- Mary Ann F. | Executive Assistant, Gatski Commercial Real Estate Services
As always, ITS provided amazing customer service and support. The technician troubleshoot the issue quickly and thoroughly and was able to correct the error of me not receiving scanned files.
- Candice R. | Office Manager, Furst and Associates
ITS was amazing. The technician solved my problem quickly and even helped with an Outlook item that I couldn't figure out. I am so glad ITS is there to help me!!
- Amy M. | Account Payable, Rebel Oil Company
I received a suspicious email and had ITS check it. The technician was able to identify it as part of a phishing scam and blocked the sender from sending anymore emails in the future. Thank you for taking care of us!!!
- Gian S. | Gatski Commercial Real Estate Services
The technician was absolutely friendly, professional and very knowledgeable. ITS was able to identify the issues I was experiencing with my computer and pointed me in the right direction to work towards a solution. My issue was resolved and I was able to gain access to my scans folder which is needed to complete my job and duties! Thank you!
- Christina R. | Union Station Homeless Services
ITS was responsive and took the time to answer my questions and requests of setting up out-of-office responders. The technician was very courteous and patient.
- Anne G. | McNair and Associates
ITS has exerted 1,000% effort in helping with the hacking investigation and exceeded all of our expectations. Thank you for being there with help always, but especially when we most needed it.
- Lynn L. | Vice President of Administration, Investment Counsel Company
ITS was very communicative and willing to help with my printer issue. It was a few days timeframe to resolve it due to multiple technical difficulties. But I really appreciated the technician's patience and ability to walk me through the solutions. Thank you so much!
- Suren C. | JMC and Associates
Thank you ITS for the patience you had in helping me resolve the problem I was having with my laptop. Unforturnately, a hard drive failure into the 8th year of the device is not something you can fix. But the technician was helpful in reviewing the options and ways to proceed when a hard drive begins to fail.
- Renee K. | 1st Tribal Lending
My experience was good. It took a while to find the solution as to why I am unable to login to my computer but it all worked out. The technician apologized about the time delay and was very polite and effecient in solving the problem. Overall, it was a good experience and thank you! :)
- Charlotte M. | Fort Mojave Indian Tribe
ITS support was fast. They were able to install my printer via remote access. No issues at all.
- Cecilia H. | Workforce Pathways Manager, Jobs for Nevada Graduates
I needed assistance concerning our VoIP and ITS was absolutely amazing through out the whole process. Definitely had the best experience and customer service ever.
- Kiara M. | Westcor Construction
I was not expecting to be serviced so quickly and more than appreciate the promptness of ITS having taken care of my log-in issue. Thank you again for your support and friendly service!
- Mary D. | Family Response Specialist II, Union Station Homeless Services
Highest ratings for ITS when it comes to dealing with delicate employee departures and associated data.
- Dawne M. | Executive Assistant, Star1 Personnel
I needed help with setting up my printer. The technician did not rush and took the time. Also helped me set up the fax machine as well. Thank you ITS!
- Cristian G. | Union Station Homeless Services
ITS was wonderful to work with. I had problems setting up the equipment and the accounts for a new hire. The technician was very patient and knowledgeable. I felt confident in their ability to get my issue resolved and set up what I needed. I'd enjoy working with ITS again.
- Cassandra M. | Community Renewal Society
ITS is excellent - the technician knows our system well and can fix issues very efficiently!!
- Betsy B. | President, Strategic Philanthropy, Ltd
Thank you so much for all the help ITS! It was truly invaluable. We would not have been able to pay our invoices without you help indeed!
- Keith C. | Jones and Maulding Insurance Agency
I was unable to log into my workstation. ITS assisted me. Service provided was prompt, efficient, and successfully completed.
- Kirk B. | Lake Las Vegas Resort
An employee termination happened and access to some files as well as log-in information has to be changed. I appreciate the immediate attention that ITS provided and the comfort of knowing it was done.
- Bobbie M. | Designated Broker / Principal / Investments, Phoenix West Commercial LLC
ITS is great and really takes the time to support my needs when I need it.
- Nancy H. | Care Coordinator, Union Station Homeless Services
Emails from a client of mine were going directly into quarantine. ITS got right to work with a very clear explanation of not only what was happening, but WHY. That is very important to me so that I know what to look for in the future. The issue was resolved promptly.
- Lisa J. | Pacific Vial Manufacturing Inc.
I received a callback quickly after requesting assistance with some backup for our server. The technician took care of what was needed promptly. Thank you!
- Tammy H. | Assured Partners - IT, Jones and Maulding Insurance Agency
ITS was prompt to respond to my request to access some files and very knowledgeable. The technician was very patient during the remote log-in process and answered my questions during the process. Made a "trouble" ticket call less daunting on my end. ITS believed a solution would be found and it was.
- Diane L. | Economic Opportunity Board
The technician did a great job. The likely culprit was ascertained and that fixed both the Desktop & Laptop issue I was experiencing. MFA working as well as remote desktop so I am a happy customer!
- Mike D. | CFO, Fort Mojave Indian Tribe
I am new to ITS but they were able to assist me with a very complicated issue with my Microsoft 365 application. The technician was very easy to talk to, understood my problem, and put forth every effort to resolve the issue. The issue took longer than expected, but ITS worked around my schedule with flexibility and continued to follow up with me until the issue was resolved. I was also taught how to reset my computer hard and enhance my password security. I was so pleased with the service provided. I am happy to pay for such great service.
- Brandy B. | Phoenix West Commercial LLC
ITS is always knowledgeable and helpful when servicing our account. I called on one thing and it created a whole new situation and the technician's flexibility made the situation less frustrating. You never have to guess what is going to occur next and the response is in a timely manner. It is always a joy to work with ITS.
- Alexandra M. | General Ledger Accountant, Fort Mojave Indian Tribe
The customer service of ITS is great and problem solving has been very sufficient.
- Vera A. | Union Station Homeless Services
ITS was able to determine the exact source of why I had trouble logging in. Thank you for the prompt response!
- Alexander T. | Manager, Zalutsky and Pinski Ltd (ZAP)
I had trouble with programs running really slow on the server. The technician was able to fix it. It was an excellent service, thorough follow up with full detail and recommendations. Very pleased!
- Erika R. | Beem Patent Law
The technician did a great job and was thorough. The issue was fixed and ITS double-checked some background settings to verify those were correct and make sure there were no hacks or viruses (computer illnesses) from unwelcome emails. THANK YOU!
- Michele G. | Rowpar Pharmaceuticals
We are very grateful to ITS, especially Danny who was very helpful and flexible with our organization and its needs throughout the process. He prioritized our group and was available proactively to help make sure we were up and running!
- Lorell E. | City Church Chicago
I was having trouble connecting to the remote desktop. ITS immediately reached back to me. They have techs with a very impressive skill set. Quick troubleshooting.
- Wayne B. | Intellecom
Excellent response time and service. Their technician was patient with me and the issue was resolved in 10 minutes. Keep up the excellent service, I appreciate it!
- Taylor A. | Administrative Assistant, Tempe Mechanical
I emailed ITS because I needed help with a document and my scanner. I appreciate the tech reaching out. Great follow-up in fixing this and showing me how to fix it next time. Appreciate the prompt responses we get with ITS. Thank you!
- Linda H. | PL Manager, Carmack Insurance
I recently have been set up on a laptop and I do not have the same Acrobat version that I do on my PC. I contacted ITS and got the assistance that I need. Awesome job as always!
- Mariah B. | Investment Counsel Company
I encountered a problem accessing the server. ITS took care of it. The service was perfect.
- Greg H. | Real Restoration
Mr. Santos, one of ITS's technicians, was very professional, helpful, and patient. He explained the issue in layman's terms. Grateful for the assistance.
- Tina M. | Fort Mojave Indian Tribe
I needed assistance on a new hire set-up. I called ITS and they helped me right away. It was an excellent experience. The tech who helped me was very skilled and knowledgeable. He was also professional, helpful, and patient with his clients. Thank you again for your time and effort in helping Union Station. We appreciate you.
- Xiomara A. | Union Station Homeless Services
As usual, everything was taken care of in a professional and courteous manner. Thanks!
- Ann J. | Desert Services International (DSI)
Fixed the problem on a Sunday.
- Patrick K. | Controller, Algus Packaging Inc.
Everyone has been very helpful!
- Anthony S. | Talent Orchard
Steven from ITS was pleasant to work with and it all went quite smooth!
- Jake L. | Morris Sullivan and Lemkul
Outstanding as always.
- Balazs L. | Hawkeye Land Company, LLC
ITS's Pharoah always delivers superior service, we appreciate his time and services.
- Darnell D. | Client Program Coordinator, Golden Rainbow
From the beginning, Intelligent Technical Solutions focused on helping us solve the challenges of the business. They answered every question I had in plain English, without a bunch of technical jargon.
- Brent C. | CEO & Owner, Corporate Capital
After we had got ITS's Fiber Internet, our downtime went from some exorbitant amount of time to less than 5%. It boils down to enhanced speed and the reliability of the connection.
- Michael F. | IT Director / Facility Information Security OfficerCorporate Capital
I've had the pleasure of working with ITS for the past 2+ years. They're a great firm and Iâd highly recommend them!
- Xavier P. | CEO, QI Security Services
It has sincerely been a pleasure working with ITS. The courtesy in working with our staff has been excellent as well as the efficiency.
- D. Teepe | Rebel Oil
ITS has helped us when we were moving from a building that was built in 1955 moving into a new operation. Theyâre helping us design our new systems and really putting us on the cutting edge to getting us in the twenty first century.
- Frank H. | Senior Representative, Carpenters Union Southern Nevada
Since working with Intelligent Technical Solutions there has been no down time for over a year and there has been no issues. Working with ITS has been a great experience, they have been very fast on responding to any issues.
- Jason C. | Office Manager, Coast 2 Coast General Contracting
ITS cares about our business and how our system made it all happen. They combine technical knowledge with a great service ethic that made all the difference. I would recommend them without reservation
- S. Gordon | Financial Services Professional
ITS takes care of our technical details so we don't have to worry about it. Sometimes ITS remembers things that we donât which increases our trust level and adds to our peace of mind.
- Shannon V. | Controller, Gatski Commercial
We have approximately 300 computers in our various locations and ITS maintains them all. We rarely have problems, and when we do, they quickly have a technician on the job to get the issue resolved promptly. Choose ITS and you won't be disappointed.
- Don M.| Owner, Prime Cap Financial
After accidentally deleting my entire email inbox, I was in a state of panic until I called ITS. Their technicians were able to quickly restore my email and had me back up and running in under an hour.
- Scott O. | Owner, Polished Appraisals
Instead of making several phone calls every few months, I'm able to focus on my business and leave my hardware and software concerns to ITS. It's truly a pleasure to be working with them.
- Brian L. | IT Coordinator, Paul Steelman Design Group
ITS is dependable, competent and prompt service is appreciated more than I could possibly express. Your team helps us out of so many "jams" in short order and saves us untold aggravation and downtime.
- L. Lemond | I.C.C.
The ITS team is always honest and follows up with my customers in a timely matter. I would feel confident in recommending them to anybody that has an IT need here in Las Vegas.
- Scott C. | IKON Office Solutions
The ITS tech team is a great asset to my company. They are extremely responsive and very competent. Their integrity is beyond reproach. I wholeheartedly recommend ITS.
- Bob J. | President/CEO, The Network Doctor, Inc.
Tom and I have worked together and I would recommend him to anybody.
- Dan I. | President, PC Miracles, Inc.
I would have no issues at all recommending my friends, business partners and even my family to have ITS handle any IT needs.
- Alex R. | CEO, CharTec LLC
Having the ITS team as a business partner is a tremendous asset. They have the unique ability to drive negotiation from the client side while maximizing the value from the Service Provider.
- Edward K. | National Enterprise Sales Manager, American Fiber Systems
Whenever I have a technically challenging issues, I can count on ITS techs to answer my questions in a patient and honest way.
- Jonathan R. | President, Bizwala, Inc
I 100% would recommend Tom and Intelligent Technical Solutions for any Las Vegas business looking for business technical support.
- Robin R. | Technology Marketing Toolkit, Inc.
As a provider of IT Solutions I appreciate out of the box, creative thinking and problem solving. ITS is a great resource to me, and their insight and understanding of technology makes them an invaluable resource.
- Lee M. | President, Servicorps Systems, Inc
From their incredible expertise in the information technology field to their integrity, honesty, and adherence to quality customer service, they are the real deal. Every opportunity I have had to deal or interact with the staff, I have come away awed and inspired.
- Randy H. | President, Worldlan Technology
I've worked with ITS for several years, and they have always been a reliable honest provider. They are proactively working to bring the best experience to their customers, and I happily recommend them to anyone.
- Toby V. | Sr. Account Manager, Kaseya
ITS's service is 2nd to none, and you guys always do what's best for Curtis Steel. I will/do recommend you guys to all our clients.
- Mark W. | Curtis Steel Co.
The big things and the small things that have plagued me for months and even years are being handled with speed and a general 'niceness' from every tech I have dealt with. I am amazed and thrilled to actually have a network that functions the correct way.
- Keri Lee R. | Office Manager, E & R Electric
ITS puts processes in place that allow my team instant access to critical information. My operation is much more streamlined thanks to ITS.
- Anistas K. | Manager, JARS Cannabis
I made a desperate call to ITS operator for assistance and within just a few minutes, I received a call from a technician who had already accessed my computer before he called, politely listened to my stressful rant, and got busy solving my problem as quickly as possible.
- Kathy E. | Human Resources Director, Boys and Girls Club Of Southern Nevada
I have enjoyed working with ITS on several issues lately. Ben, one of their technicians, is skilled, friendly, takes time to explain the steps he is taking; works promptly and efficiently.
- Cheryl H. | Director of Spiritual Care, Sage Hospice and Palliative Care
ITS delivered the device back early the next morning. I was able to not lose an entire day without computer. That was very nice! The tech came to the office and re-installed it and tested that everything was functioning.
- Sharon M. | Office Manager, Moon Valley Plumbing & Rooter
I was unable to save timesheets as PDF. Cameron was great, as always! Got my issue resolved quickly and in a way I can understand and work with going forward.
- Connie S. | Compliance Director, Steelman Partners
Our repair was FAST & appreciated. I use these crazy widgets multiple times every day and when my computer updated, I lost them. Thank you for restoring them.
- Greg H. | Owner, Hemstreet Development
Thanks to all who work on our firms matters. We could not operate without your quick action.
- Marlene G. | Law Offices of Donald P. Schweitzer
Cameron, one of the techs, did a superb job setting up my laptop. He called me back at the time he said and got it all handled.
- Darnell D. | Golden Rainbow
I am very happy with the response, diligence and follow-up done by ITS to make sure that my tech issue gets resolved.
- Al S. | Fort Mojave Telecommunications
I was working from home and my laptop would not connect to the network. It was nice that I didn't have to call in and was still assisted in a timely manner.
- Brian K. | Specialty Vehicles
I was contacted by ITS in less than an hour from the time that I emailed. You are All a Godsend for those of us with "user error" issues.
- Lynn L. | Vice President of Administration, Investment Counsel Company
Their technician contacted CUBIC to clarify anything unique about backing up their system. They worked on this issue the same day I submitted the ticket. Awesome and much appreciated.
- Jan C. | Accounting Manager, Fort Mojave Tribal Utilities Authority
Amazing service. I could not be happier.
- Kevin B. | BIM Manager, Steelman Partners
I was having server problems. Having received a friendly and informative phone call is so important. Thank you ITS for your patience and explanation.
- Lisa T | Senior Project Director, Steelman Partners
Kay, one of their team leads, is always on top of things. Kay works with a great attitude always about everything. With ITS, there's always a solution.
- Karla S. | Front Office Clinic Lead, Nevada Oral and Facial Surgery
Our phones were down and I was not able to make outgoing calls. Steven, one of their techs, helped me and as always, very pleasant to work with.
- Pam H. | Office Manager, Miley Law Firm
I sent an email to ITS for assistance in getting my emails on my work cellphone. Their tech was professional, courteous, and he resolved my issue in a matter of minutes.
- Elizabeth M. | Director, Lyons Roofing
Our scanner was not working. We called ITS and Erwin responded quickly and solved the issue while I was still on the phone.
- Erica R. | Practice Manager and Paralegal, Beem Patent Law
I had a new laptop and I called ITS to have them set up and go forward with further process. Their tech was very professional and demonstrated patience above and beyond.
- Ramon L. | Housing Navigator, Union Station Homeless Services
I had a great experience with ITS. I really appreciate the hard work you guys do.
- Bruce G. | Assistant Maintenance Supervisor, N & G Showcase, LLC
I have been unable to read my emails from my phone since November. It was complicated to fix the issue, but their tech did not give up and it is working now. Hooray!
- Sue T. | Condo Manager, Beven & Brock
I called ITS because I was unable to login to my work computer. Within minutes, they've contacted me to discuss and assist. You guys are awesome!
- Anthony L. | Nettles Law Firm
I contacted ITS because of two issues I had with joining Zoom calls. Job was quick and easy. Problem identified; ideas rendered; solution put into action.
- Aaron C. | Union Station Homeless Services
As always the ITS team is very helpful and prompt with their responses.
- Linda M. | Dispatcher, Fort Mojave Indian Tribe
I called ITS for help. Their tech, Victor, is truly gifted. I get him on the phone and my equipment starts to work properly!
- John K. | President, The Management Emporium
I contacted ITS and got to work with Erwin. He's great to work with! He knew right away how to fix the issue. He made sure that not only it was fixed, but that it worked.
- Isabel Q. | Director of Analytics, Health Services Coalition
I called in because I was having some issues. And I must say, the service is exceptional! The service technician was very kind on the phone too.
- Sue P. | Agent/CSR, Aldrich and Taylor Insurance
Excellent service; above-average. Words cannot express the appreciation our company has for ITS. Thank you!
- Richard G. | Sweet Holy Spirit
I needed to regain access to our Microsoft Office programs. I contacted ITS and their tech called me. He connected to my computer and fixed the issue right away.
- Jacob S. | Quality Assurance Manager, Desert Services International
ITS quickly walked me through on what I needed to purchase (modem) and what actions I should take to help get our internet service restored. Thanks for everything Adam, you're THE BEST!
- Mike A. | Facilities Director, Mountains Edge Master Association
I encountered a pop-up error message from my remote desktop and I'm glad that somebody from ITS reached out to me immediately. A remote session was done to help solve the issue.
- Terry R. | Executive Assistant, Health Services Coalition
ITS has always been a big help with any issues.
- Oleva J. | Zalutsky and Pinski Ltd (ZAP)
ITS was genuinely so nice and so professional. They were really helpful and quick to offer options and a solution to what concerns I was having. I liked how the technician was very knowledgeable as well. ITS was able to understand and help me fix my issue.
- Kimberly D. | Moatable
Intelligent Technical Solutions again saved the day and helped solve the problems. ITS is indeed a superhero!! They had a great way of providing explanations to make someone like me, who is clueless, understand. Now I know what I need to do on my end to get things running even better! Thank you, you are the best!!
- Hazel D. | Christian Morris Trial Attorneys
I have worked with many companies, and there has always been this statement when someone has to contact the IT department - "Oh, I have to contact IT and help me fix my computer. They take FOREVER!" However, this is NOT the case with ITS - they are TOP NOTCH! Their service assistance was immediate, and their conversational etiquette was professional and polite. Thank you!
- Christopher G. | Union Station Homeless Services
ITS was very professional. The technician worked quite diligently to search for ways on how to assist me with increasing the size of the font being displayed on my email. They took the time to explain and educate me on how to replicate what they helped me with. Thank you, ITS!
- George S. | Institute on Aging
ITS is always helpful and knowledgeable and a pleasure to work with. I appreciate their prompt response time and willingness to listen and advise the best course of action. I have enjoyed working with the ITS team over the years. I can't say enough positive things about him.
- Cory B. | HTO Nevada, Inc.
The service from Intelligent Technical Solutions is always great. They are able to resolve my issues quickly and efficiently. I like having ITS do IT work for me as they are familiar with our software and unique accounting solutions. Keep up the great work!
- Rich T. | CalJet of America, LLC
ITS elegantly solved the problem I was having with Valant and Word. The technician was vey accomodating when I left the office before I could get help. They are very communicative and easy to speak to. 11/10
- Miriam P. | JMC and Associates
Phenomenal immediate support from ITS on a weekend, no less, to help me sort out something that I should have been able to figure out myself. I can't thank the team enough for being awesome and delivering for us day in and day out.
- Jay P. | San Francisco Association of Realtors
Intelligent Technical Solutions is great! ITS answers all questions asked and goes over and beyond to help with any issues that may occur with the many problems we come across. Their IT technicians are very patient and have excellent problem-solving skills. We appreciate that they can come by so quickly in the office and that they communicate very well! Thank you so much, ITS, for all the hard work you do!
- Candice G. | Primary Eye Care Associates
As always, the ITS team continues to exceed our expectations with prompt service and a strategic approach to solving our technical issues! They are always a text or call away and deliver a very impressive overall experience without delay. With such an awesome team to assist, we feel we are in good hands. Thank you again for going above and beyond!
- Jose F. | Corinthian Transportation Parking/Valet
Excellent service. ITS was quick to respond and resolved my issue with confidence and speed. The technician explained what he was doing and was very friendly.
- Sheryl K. | Del Grande Dealer Group
Intelligent Technical Solutions was very patient and attentive to my needs. The technician stayed with the problem and did extensive research to try and resolve it.
- Sue H.| Trusted Coverage Professionals
ITS was very helpful and patient, and thorough in the assistance provided. The technician stayed on the phone until he could confirm the issue was resolved. Excellent customer service!
- Brian K.| Manager (Warranty), Specialty Vehicles
The ITS technician resolved my IT issue promptly. He immediately understood what the problem was and fixed it; then, he called me back to ensure everything was back on and running. I am very appreciative to ITS for the prompt help and calm demeanor.
- Adina B.| Sage Hospice and Palliative Care
We recently changed firm names, so the server login did too. Mine didn't update correctly and would force me to select "Other" and enter my new login name. ITS was able to help me with a quick User update, something I didn't have permission to do. The technician was knowledgeable & prompt. He's a great tech, and ITS is fantastic to work with. My company uses them, and I've talked with them several times for various issues, which were usually responded to and completed quickly. I highly recommend them.
- Bambi K.| Christian Morris Trial Attorneys
My request was completed promptly. ITS was very professional and walked me through what they had done and showed me how to open the software installed.
- Stephen O.| Algus Packaging LLC
I appreciate not only ITS' knowledge but their empathy towards my problems as they assist in working through the current issue that has impeded my ability to progress.
- Jerret J.| Desert Services International (DSI)
I am always amazed by ITS' professionalism and courtesy! The technician understand the problem at hand and ready to solve any issue! Thank you!
- Salima R.| Revelle Aesthetics
Intelligent Technical Solutions deserves a 5 star for the outstanding help they provided when we were extremely concerned about our Outlook being hacked. They went above and beyond to thoroughly research and follow through until they were able to confirm that our firm was not breached. We cannot thank you enough for your timely help.
- Lynn L.| Vice President of Administration, Investment Counsel Company
Intelligent Technical Solutions was so helpful and friendly! All the steps were explained and I was told why they were doing them. I was walked through the process very thoroughly. I'm glad everything is working smoothly now because of ITS' help. Thanks!
- Lucia C.| Institute of Aging
My issue was handled in a very timely manner. I was able to complete my work task on time without any problems. The technician was very knowledgeable and courteous. I was very pleased with ITS' service.
- Marsha S.| Fulfillment, Gardner-White Furniture
I have been working with Intelligent Technical Solutions for the past seven years, and everyone in the office is always friendly and responsive. Whether we are across town or on the other side of the world, we can always count on the team to get our systems up and running. I would highly recommend them!
- Veronica S.
We have been using ITS for the past couple of years and couldn't be happier with their service. When a problem arises, they respond quickly and solve the issue right away. They have been just the right fit for the IT needs of our business. Recently, there was an issue with our third-party domain, which did not allow incoming emails. The issue was realized at 6:00 PM on a Friday. They immediately responded, troubleshot the issue, tracked down the source of the problem, and resolved it. They even followed up on Monday to ensure we were still up and running. I highly recommend Intelligent Technical Solutions to anyone.
- PVDesignCenter
Since I started my consulting company, it's been great to have them as my "IT" department. They can either check in remotely, send someone out, or bring my PC in if I need to. I'd highly recommend them.
- Glen G.| Owner, Video Production Studio
We have been using Intelligent Technical Solutions for the past couple of years and couldn't be happier with their service. When a problem arises, they respond quickly and solve the issue right away. They have been just the right fit for the IT needs of our business.
- Dirk B.| Luxury Home Builder
ITS has been giving amazing service to our law firm. We were unable to access any information on our computer system. We made a service call to ITS, and within 1 hour, a service rep was at our site. Within 30 minutes, the problem was resolved.
- Frank M.| Attorney, Law Group
Intelligent Technical Solutions provides affordable, comprehensive, and fast service.
- Sue W.| Information Technology, Education Technology Provider
Great and speedy service from ITS. Luckily, the technician was on site this day. I had two problems that were quickly identified, and my computer was fixed in record time. I was very pleased that I only had to step away from my desk for the repairs for a minimal time.
- Paris G. | Credit Manager, Italfoods, Inc.
ITS always provides excellent customer service. The technician is efficient and follows through as well. ITS goes above and beyond by keeping me in the loop as well. Thank you!
- Julie M. | Operations Manager, GridBright
Thank you for your help; I am now able to use my tablet, which had a black screen and won't turn on even if its connected to the charger. When devices don't seem to cooperate, it can be frustrating and distract from what we are trying to accomplish. So great to have help in time of need!
- Fred P. | Sage Hospice and Palliative Care
One call to ITS and the issue I was having about terminal server login was addressed immediately. Thank you, ITS! You did an awesome job.
- Judith M. | Director of Nursing, Lourdes Senior Community
Great support from ITS. They walked us through our backup system, virus protection, best email practices, and best password practices. It was a great way for us to learn and also feel more comfortable that we were being taken care of! We highly recommend ITS for a cybersecurity review.
- Greg P. | Applied Engineering, Inc.
ITS was very helpful, explained the situation, and helped me understand what to do if I ever encountered not being able to access my email again(which I shouldn't). The technician was patient with my schedule and called me at least three times to follow up and ensure all was in working order. ITS is very professional, courteous, and has outstanding customer service.
- Nora M. | Project Manager, Fort Mojave Indian Tribe
ITS had me up and running in no time at all and called me back a few hours later just to make sure all was well. As always, all your technicians have been courteous, kind, respectful, and patient. I love it!!
- Cathy M. | Development Assistant, Union Station Homeless Services
ITS was great. The technician was super patient, responsive, took time to resolve the issue, and was courteous. I was so relieved once the printer was able to work again. And that was thanks to the assistance of ITS.
- Keith K. | Tax Manager, McNair & Associates
ITS was amazing! The technician never hesitated on the tasks that were assigned and was very patient. Thank you for making it on time.
- Ariana M. | The Management Emporium
ITS was very professional and made sure all areas were covered before sending this issue to another level. The technician was so patient with me and understanding. I have very little IT knowledge, and ITS still managed to understand my lingo and get the right service request assigned to my issue. I came in to work today and the internet sevice was back up and running like normal. I appreciate all the help and patience with me.
- Joni M. | Gatski Commercial Real Estate Services
Thank goodness for a patient and professional IT guy. I was unable to access the Direct Assistance which I need to do my job. ITS was able to upgrade my status to allow me to work more efficiently in the 365 office. I am very appreciative for their effort in resolving my problem.
- Linda K. | Owner, Kondler & Associates, CPAs
ITS did an INCREDIBLE job on the Wi-Fi site survey of our CEO's home. We can't thank them enough because this is going to be a huge help solving our CEO's issues with dropping meetings!
- Lynn L. | Vice President of Administration, Investment Counsel Company
All my Ecobees are up and back online. Couldn't ask for more. ITS did a great job and they are very knowledgeable on what they are doing.
- Luke S. | Zenway Corp
Thank you for adding the second server to our office. ITS was very supportive in the migrate of all the information to the second server. The tech staff did a wonderful job ironing the few issues we ran into. Greatly appreciated.
- Linda K. | Owner, Kondler & Associates, CPAs
I had a wonderful experience working with ITS to solve the issue as to why I wasn't able to access CRIMESTAR. The technician is very kind, professional, and patient. It is a pleasure to have ITS as our IT support. Thank you.
- Candace M. | Fort Mojave Indian Tribe
It was a pleasure working with Intelligent Technical Solutions. ITS was very knowledgeable, concerned about our data, and making sure all was transferred. Everything went great. I have no complaints about missing files. Thank you!
- Chris S. | IT Supervisor, Workforce Connections
Outstanding service from Intelligent Technical Services. The technicians who have worked with my VPN access for my computer are always very patient, courteous and helpful. Thank you ITS for being so quick to respond!
- Robert S. C. | Attorney, Laquer Urban Clifford & Hodge
Thank you ITS for the prompt response and excellent service.
- Ganesh K. | John & Editha Kapoor Chair Foundation
The ticket regarding syncing our company contacts to our phones after a reset was addressed immediately. The technician was patient and professional. The issue is resolved. Thank you!
- Hope S. | Contracts Compliance Manager, Union Station Homeless Services
ITS can always be counted on to fix any problems that I have. The technician is an absolute pleasure to deal with - always in a great disposition and inspires confidence!
- Angela H. | President, Angela Hawekotte, APLC
I have had the pleasure of working with ITS on several occasions where I actually believed that it was a lost cause, but they stuck with it and had me operational again. The technician is very, very knowledgeable & has always kept me abreast of things as they were developing. I truly believe ITS is the best of the best & nothing short of a 10.
- Harold R. | Borges and Wu, LLC
ITS is awesome! The technician was calm and patient. I am at ease knowing that ITS is taking care of our firm.
- Jacqueline B. | Office Administrator, Laquer Urban Clifford & Hodge
Outstanding work by Intelligent Technical Solutions. I called due to issues I was experiencing with my computer. The technician was very patient, thorough and capable. ITS knew all the right strategies to get the job done and done quickly.
- Robert Scot C. | Attorney, Laquer Urban Clifford & Hodge
I sent an email requesting help with my login credentials for a software I needed. ITS was very helpful, accurate and quick to respond back. Thank you for all the help.
- Katelyn M. | Noble Title
I needed assistance getting into PCs so I could enable Bitlocker. ITS was just terrific in helping me, and it was on a Saturday. Thank you!
- Lynn L. | Vice President of Administration, Investment Counsel Company
ITS is outstanding. Technical excellence combined with first rate communication skills. Thank you.
- Bill F. | Core Capital Management
I cannot say enough GREAT things about ITS. The technician is always super responsive and goes out of the way to give exceptional service. I called ITS my HERO today, and they are!! Thank you so much for just being phenomenal!!
- Kandy Z. | Director of Human Resources, Jobs for Nevada Graduates
I lost my Outlook access on my phone due to a factory reset. I requested ITS to set it up again. It was a challenging task, but the technician's persistence and ability to navigate through all the various applications paid off. It now works. Thank you.
- Linda H. | PL Manager, Carmack Insurance
Excellent response time. I could not do my tasks because my 2nd monitor was frozen even after restarting it. The technician's expert and prompt resolution of my problem made my day!
- Barbara S. | Sage Hospice and Palliative Care
My Microsoft Outlook was having issues. ITS resolved the situation straight away, and I'm back up and running with minimal downtime. Great job!
- Randy S. | ISU Curry Insurance
I needed help setting up my email on our CRM System. This required a multi-step fix, and I appreciate ITS staying on top of the steps needed. I also have not received some of the emails and the technician was able to fix this so that emails from ITS don't go into quarantine.
- Ann W. | Director of Resource Development, Jobs for Nevada Graduates
ITS was such a huge help. The technicians took such good care of me and assisting on getting remoted in. Made working from home feel so much easier. Thank you!
- Andrea M. | Nettles Law Firm
As always, ITS has perfect service and very helpful. Thanks!
- Katrin B. | The Management Emporium
ITS was amazing and extremely helpful with guiding me through how to work remotely from home. The technician was very professional and very patient.
- Sandra M. | Nettles Law Firm
ITS is always super-fast to respond and help us. Customer service is exceptional as well. Very pleased!!
- Kandy Z. | Director of Human Resources, Jobs for Nevada Graduates
ITS handles my request promptly and got everything done. I appreciate the technician following up to make sure everything was working as discussed. Thanks!
- Lorraine A. | Jeckel and Nykamp Law Offices PLLC