As we navigate this new normal, we work hard in strengthening our remote working capabilities. We are opening more and more career opportunities not just for people in the US but also in Asia and other locations. Currently, half of our employees are in the US while the other half is comprised of people from the Philippines, South Africa, Poland, Serbia, and India.
The Desktop Support Engineer plays a pivotal role in providing smooth operation of the company. This job requires some traveling and visiting clients to provide on-site technical assistance – including but not limited to setting up computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.
What you'll do
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the first step of the application process by following the instructions below.
Step 1: Please find a good 40 to 50-minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED VIDEO INTERVIEW
A Senior Level IT Engineer to join our rapidly growing MSP to serve as escalation. This is a highly technical role requiring extreme detail-oriented abilities and proven success in a challenging escalation position. This role supports our Service Team in resolving and complex and exception issues within all areas of the technology stack. You won’t be pigeonholed into specific technologies. You can look forward to a role that expands your skillset and provides a challenging and rewarding environment.
You should have experience with:
Additionally, you should demonstrate the following:
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the first step of the application process by following the instructions below.
Step 1: Please find a good 40 to 50-minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED VIDEO INTERVIEW
We are seeking for a problem solver, team player, with good customer service skills, and detail - oriented Help Desk Technician to join our growing team. In this position, you will play a key role in providing local onsite support, taking of calls, and working support tickets for our clients. You will be updating systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the first step of the application process by following the instructions below.
Step 1: Please find a good 40 to 50-minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED VIDEO INTERVIEW
Duties and Responsibilities
Reports to: Team Lead
NOTE: The company pays for all the training and certifications (e.g.CompTI A+, CompTIA Network+, etc.)
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the the first step of the application process by following the instructions below.
Step 1: Please find a good 30 to 40 minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED VIDEO INTERVIEW
Working with ITS is like working with close friends and family. We’re a laid back but professional crew, who is currently looking for a Level 2 Technician who is able to add value to our team by serving these three separate purposes:
The qualified candidate for this position is expected to be able to resolve the following technical issues with little or no assistance:
Example certifications: CompTIA Security+, CompTIA Network+, Microsoft MCDST or MCP.
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the first step of the application process by following the instructions below.
Step 1: Please find a good 40 to 50-minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED VIDEO INTERVIEW
The Level 3 Technician's role begins to transition from a self-improvement role into a client-oriented role. The Network Ninja's purpose is to serve our clients first and foremost, and they are the most common technician level in service to ITS. In order of priority, their purposes are:
Level 3 Technicians are critical stakeholders for clients, and should demonstrate strong ownership over client systems and issues, and work to serve as lead IT representatives for their clients, in both a support and consulting capacity. The qualified candidate for this position is expected to resolve the following technical issues with little or no assistance:
* This role requires travel to and from client locations as requested to pick up, drop off, and connect client equipment, including workstations, network devices, and other equipment as needed.
Example certifications: Microsoft MCSA, Cisco CCNA, Sonicwall
NOTE: The company pays for all the training and certifications (e.g.CompTI A+, CompTIA Network+, etc.)
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the the first step of the application process by following the instructions below.
Step 1: Please find a good 30 to 40 minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED INTERVIEW
The Level 3 Technician's role begins to transition from a self-improvement role into a client-oriented role. The Network Ninja's purpose is to serve our clients first and foremost, and they are the most common technician level in service to ITS. In order of priority, their purposes are:
Level 3 Technicians are critical stakeholders for clients, and should demonstrate strong ownership over client systems and issues, and work to serve as lead IT representatives for their clients, in both a support and consulting capacity. The qualified candidate for this position is expected to resolve the following technical issues with little or no assistance:
* This role may require travel to and from client locations as requested to pick up, drop off, and connect client equipment, including workstations, network devices, and other equipment as needed.
Example certifications: Microsoft MCSA, Cisco CCNA, Sonicwall, etc.
NOTE: The company pays for all the training and certifications (e.g.CompTI A+, CompTIA Network+, etc.)
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the the first step of the application process by following the instructions below.
Step 1: Please find a good 30 to 40 minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED VIDEO INTERVIEW
The Role
Do you view yourself as a special and uniquely talented person?
Would you be interested in a sales position that would also see you act as more of a: business advisor, problem solver and/or helper?
If so, Intelligent Technical Solutions is looking for an Outside Sales Representative to help create growth and revenue. Thus, the successful candidate will be more than a technology salesperson. They will be someone who uses all the assets and resources that we have on our team – and we have lots – to help executives and business owners to solve problems.
The key responsibilities of an Outside Sales Representative include, but are not limited to:
The Role
Do you view yourself as a special and uniquely talented person?
Would you be interested in a sales position that would also see you act as more of a: business advisor, problem solver and/or helper?
If so, Intelligent Technical Solutions is looking for an Outside Sales Representative to help create growth and revenue. Thus, the successful candidate will be more than a technology salesperson. They will be someone who uses all the assets and resources that we have on our team – and we have lots – to help executives and business owners to solve problems.
The key responsibilities of an Outside Sales Representative include, but are not limited to:
Requirements
The Role
Do you view yourself as a special and uniquely talented person?
Would you be interested in a sales position that would also see you act as more of a: business advisor, problem solver and/or helper?
If so, Intelligent Technical Solutions is looking for an Outside Sales Representative to help create growth and revenue. Thus, the successful candidate will be more than a technology salesperson. They will be someone who uses all the assets and resources that we have on our team – and we have lots – to help executives and business owners to solve problems.
The key responsibilities of an Outside Sales Representative include, but are not limited to:
Requirements
As a Team Lead you have to:
As a Level 3 Technician you have to:
Level 3 Technicians are critical stakeholders for clients, and should demonstrate strong ownership over client systems and issues, and work to serve as lead IT representatives for their clients, in both a support and consulting capacity. The qualified candidate for this position is expected to resolve the following technical issues with little or no assistance:
* This role may require travel to and from client locations as requested to pick up, drop off, and connect client equipment, including workstations, network devices, and other equipment as needed.
We want to make sure we're offering our candidates the job that fits their level of knowledge, skills, and ability. To ensure that you're a match to the role that you're applying for, we'd like you to proceed with the the first step of the application process by following the instructions below.
Step 1: Please find a good 30 to 40 minute quiet time for this PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this PRE-RECORDED INTERVIEW
The Content Manager will manage content across multiple platforms and formats. The goal is to increase website traffic, drive engagement, qualified lead generation, customer retention, and other positive client-related results. The position will help tell our brand story, with the mindset of helping customers who are searching for answers to their questions in relation to our company, our products, and our services.
The right candidate will have the heart of a teacher, with a love of learning, writing, and communicating in all forms. They must be able to analyze the performance of their work, find ways to improve their craft, and be inquisitive in nature.
Pay rates start at $10/hour and vary by experience and location.
Step 1. Go straight to this link to register and take the online test:
https://www.ondemandassessment.com/link/index/JB-YEMWLWOT8?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/620df7fb9706eeec6346b80c
Step 3: Please email 3 samples of your work/portfolio to careers@itsasap.com and cc janus.gelisanga@itsasap.com
A Senior Level IT Engineer to join our rapidly growing MSP to serve as escalation. This is a highly technical role requiring extreme detail-oriented abilities and proven success in a challenging escalation position. This role supports our Service Team in resolving complex and exception issues within all areas of the technology stack. You won’t be pigeonholed into specific technologies. You can look forward to a role that expands your skillset and provides a challenging and rewarding environment.
You should have experience with:
Additionally, you should demonstrate the following:
This is a highly technical role providing excellent career development opportunities for the successful candidate.
Pay rates starts at $7.90/hour and vary by experience and location.
Step 1. Please find a good 60-minute quiet time for this pre-employment assessment:
https://www.ondemandassessment.com/link/index/JB-86SW6X8Y1?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/61caeb1f562ab6e90941edbc
Step 3. Internet Speed test:
Kindly visit this site: https://www.speedtest.net/. Then “Change Server” to “Las Vegas, NV – Switch”. Please send a screenshot of the result to careers@itsasap.com and cc janus.gelisanga@itsasap.com
ITS provides IT support to small and medium sized businesses across different industries. The technician will be trained for seven weeks then join either our Reactive Team or Proactive Team.
Reactive Team
Proactive Team
To perform the job successfully, an individual should demonstrate the following competencies:
ITS provides training and sponsors certification for all technicians. This becomes the basis of salary increase and promotions.
Pay rates starts at $4.17/hour and vary by experience and location.
Step 1. Please find a good 50 to 60-minute quiet time for this pre-employment assessment:
https://www.ondemandassessment.com/link/index/JB-4D65X9OM0?u=173837
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/621383f84a2b7e914f6b5534
Step 3. Internet Speed Test:
Kindly visit this site: https://www.speedtest.net/. Then “Change Server” to “Las Vegas, NV – Switch”. Please send a screenshot of the result to careers@itsasap.com and cc janus.gelisanga@itsasap.com
As a Level 2 IT Technician, you will be part of our Reactive team who acts as first responders of tickets ranging from low to level.
To perform the job successfully, an individual should demonstrate the following competencies:
ITS provides training and sponsors certification for all technicians. This becomes the basis of salary increase and promotions.
Pay rates starts at $6.68/hour and vary by experience and location.
Step 1. Please find a good 50 to 60-minute quiet time for this pre-employment assessment:
https://www.ondemandassessment.com/link/index/JB-ED2AMWRVL?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/62746098bd0df7e14b02897f
Step 3. Internet Speed Test:
Kindly visit this site: https://www.speedtest.net/. Then “Change Server” to “Las Vegas, NV – Switch”. Please send a screenshot of the result to careers@itsasap.com and cc janus.gelisanga@itsasap.com
As a Level 3 IT Technician, your role begins to transition from a self-improvement role into a client-oriented role. The Network Ninja's purpose is to serve our clients first and foremost, and they are the most common technician level in service to ITS. In order of priority, their purposes are:
Level 3 Technicians are critical stakeholders for clients, and should demonstrate strong ownership over client systems and issues, and work to serve as lead IT representatives for their clients, in both a support and consulting capacity. The qualified candidate for this position is expected to resolve the following technical issues with little or no assistance:
ITS provides training and sponsors certification for all technicians. This becomes the basis of salary increase and promotions.
Pay rates starts at $7.90 / hour and vary by experience and location.
Step 1. Please find a good 50 to 60-minute quiet time for this pre-employment assessment:
https://www.ondemandassessment.com/link/index/JB-ED2AMWRVL?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/62144e97a2c4aa49ddc75a90
Step 3. Internet Speed Test:
Kindly visit this site: https://www.speedtest.net/. Then “Change Server” to “Las Vegas, NV – Switch”. Please send a screenshot of the result to careers@itsasap.com and cc janus.gelisanga@itsasap.com
As an Outside Sales Person you will be working on helping companies to resolve their technology issues specifically related to servers, data backups, disaster recovery and ordering equipment. This is a business to business transaction. Our products include managed services, fiber and VoIP.
Phase 1 - Train as inside sales. Take the role of a Telemarketer. Scrub calls and set appointments with prospects. Shadow with existing Outside Sales Representatives.
Phase 2 - After training with the Inside Sales functions, you will meet with clients and close business.
Pay rates starts at $5/hour and vary by experience and location.
Step 1. Please find a good 30 to 40-minute quiet time for the Sales skills assessment:
Sales Organization Candidate Assessment (objectivemanagement.com)
Pay rates start at $3.50/hour and vary by experience and location.
Step 1. Go straight to this link to register and take the online test:
https://www.ondemandassessment.com/link/index/JB-INL3M6RIW?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/61f342ae085d0ebe0b9223ed
Ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively to a various amount of clients.
Pay rates start at $5/hour and vary by experience and location.
Step 1. Please find a good 60-minute quiet time for this pre-employment assessment:
https://www.ondemandassessment.com/link/index/JB-IMNRT1QKL?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/624b8583d7c409e052cd870d
As the Videographer, your job will entail producing video contents for our organization that align with the brand, mission, and goals of the company. As the visual storyteller you’ll be responsible for storyboarding, shooting footage and editing, managing creative assets, and maintaining all video equipment. You will work closely with the content manager to execute projects from concept through completion.
Pay rate starts at $5/hour and vary by experience and location.
Step 1. Please find a good 50-60 minute quiet time for this pre-employment assessment:
https://www.ondemandassessment.com/link/index/JB-7282PNBN9?u=1045282
Step 2. Click on this link to start your pre-recorded video interview:
https://app.hireflix.com/public-application/61e788ffac7dbb02c95637e4
Step 3: Please email samples of your work/portfolio to careers@itsasap.com and cc janus.gelisanga@itsasap.com
No. Since the job is 100% and permanently work-from-home, joining employees are expected to provide the minimum work equipment requirements.
Here are 4 ways to solve this kind of issue:
We want to set all our new hires for success. We want to make sure that they are in the right place when they onboard with the company. We have successfully done this by relying heavily on aptitude tests that give us a good measure of each applicant’s overall competency, motivation, learning style, and strengths.
But we hire US-based expats for US-based positions given that they are legally authorized to work in the US.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
