As we navigate this new normal, we work hard in strengthening our remote working capabilities. We are opening more and more career opportunities not just for people in the US but also in Asia and other locations. Currently, half of our employees are in the US while the other half is comprised of people from the Philippines, South Africa, Poland, Serbia, and India.
The Clinical IT Analyst (Level I) serves as a vital link between the hospital clinical departments and Information Technology. The primary role of the Clinical IT Analyst (Level I) is to ensure that the electronic health record (EHR) system operates effectively and efficiently, and that it supports clinical processes and workflows. The Clinical IT Analyst (Level I) will be responsible for the analysis and support of clinical information systems to enhance the delivery of patient care. The Clinical IT Analyst (Level I) works alongside other Clinical IT Analysts to produce quality results.
Work Environment
Pay rates start at $31.25/hr up to $37.01/hr and vary by experience and location.
The Healthcare IT Director handles overseeing the strategy, implementation, and progression of information systems. The ideal candidate should have a strong background in both healthcare and information technology, with a proven track record of leading IT teams and initiatives in a hospital setting. The Director works closely with clinical and administrative staff to ensure technologies meet the needs of each department as well as that of the overarching organization.
Pay rate starts at $130,000.00/annum up to $180,000.00/annum and vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 2. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates start at $31.46/hr up to $37.03/hr and vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 1. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate starts at $17.48/hr up to $21.86/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 2. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates ranges from $27.59/hr - $31.32/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 2. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates start at $32.61/hr up to $43.34/hr and vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 2. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates start at $28.36/hr up to $37.69/hr and vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Level 1. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rates start at $20.00/hr up to $22.46/hr and vary by experience and location.
The Project Engineer (Infrastructure/San Francisco, CA) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in in delivering project solutions to clients that exceeds expectations through careful understanding of client technologies and a thoughtful approach to problem solving.
Expected Results:
Prior Experience:
REQUIRED AREAS OF EXPERTIES:
Candidates must have demonstrable experience of at least ONE in the following areas:
PREFERRED AREAS OF EXPERTIES:
Ideal candidates also have demonstrable experience in the following areas:
Pay rate starts at $30.73/hr up to $41.28/hr and may vary by experience and location.
The Runner position exists for the purpose of completing errands and travel needed for non-technical or limited technical tasks in the Service Department, as well as contributing to the completion of physical labor both at the ITS office and on-site at client locations as necessary. The Runner is very much a “master of all trades” position, which requires significant flexibility and willingness to take on different tasks assigned by most members of the Service Department staff.
Procedural
Technical
A Runner is expected to be able to complete the following technical tasks with little or no assistance:
Pay rate starts from $20.00/hr up to $22.46/hr and vary by experience and location.
We are seeking a detail-oriented and organized individual to join our team as an Administrative Specialist. The ideal candidate will be responsible for handling a variety of tasks related to Accounts Payables, business license registration and maintenance, insurance maintenance and filings, sales tax registration and filings, and lease management.
Pay rate starts at $5.00/hour and vary by experience and location.
As an Alignment Engineer at Intelligent Technical Solutions, you are expected to perform Client standards and alignment reviews and work proactively towards aligning Clients that are misaligned against our Company standards. Maintain & Develop Company standards and best practices. This position reports directly to the Alignment Engineering Manager.
APTITUDE & INTERPERSONAL SKILLS
Pay rate starts at $8.70/hr and vary by experience and location.
The mission of the Centralized Services Technician role at Intelligent Technical Solutions is to ensure efficient and effective backup solutions, software coverage, smooth IT operations, and collaboration with other departments to align the clients’ IT infrastructure with their business goals and objectives.
Pay rate ranges from $4.59/hr - $11.26/hr and vary by experience and location.
As a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively with all clients.
Pay rate ranges from $5.00/hr (plus commissions) and vary by experience and location.
As a Design Desk Engineer, you will play a pivotal role in our organization, reporting directly to the Project Design Desk Manager. Your mission will be to ensure efficient project design coordination, deliver high-quality design solutions, and drive continuous improvement. By leveraging your expertise and passion for innovation, you will contribute to successful project outcomes and exceed client expectations.
Results You'll Generate:
Experience:
Technical Skills:
Soft Skills:
Pay rate ranges from $15.00/hr to 20.00/hr and vary by experience and location.
As the company’s ambassador and primary point of contact for potential candidates, the Sourcing Associate’s job is to help the Recruitment Team place qualified candidates faster by generating leads of potential talents and get them to start with the application process. To be successful in this role, this person should combine knowledge of sourcing techniques with excellent verbal and written communication skills.
Pay rate starts at $3.75/hour and vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 2. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate ranges from $8.70/hr up to $18.89/hr and vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 3. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to remote troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Pay rate ranges from $12.13/hr - $21.86/hr and vary by experience and location.
We're looking for a Project Manager to join our team at Intelligent Technical Solutions, a dynamic and expanding company! You'll be a key player in delivering successful projects with a client-centric approach, using your skills in customer service, problem-solving, and attention to detail. In this role, you'll work with various tools and a great team of diverse professionals to ensure that projects are finished on schedule and within budget!
Expected Results:
Prior Experience:
Preferred Areas of Expertise:
Ideal candidates have demonstratable experience in the following areas:
Technical Skills for Project Oversight:
Pay rate ranges from $10.00/hr up to 18.80/hr and vary by experience and location.
As a Purchasing Assistant here at Intelligent Technical Solutions you are responsible in monitoring and evaluating purchase orders on a daily basis. Assist and manage communication with vendors. Coordinates and resolve purchase issues. Maintain records and associate documents for all processes and maintain knowledge on all open order and its status.
Pay rate starts at $3.75/hour and vary by experience and location.
Perform the functions of a technician to keep abreast of Operations work, systems, procedures, and to keep technical skills sharp and relevant. Performs simple training needs analysis (TNA) to identify/validate skill or knowledge gap. Designs and develops training programs that address identified performance gaps. Delivers new hire training, upskilling and refresher training. Creates assessments to measure learning and application. Gather feedback from participants to make improvements to the training curriculum and delivery. Tweaks training content and materials as needed. Must be updated with day-to-day Operations activities and client requirements. Attends daily huddles when not conducting classes. Must disseminate new Operations/client specific processes and procedures through huddles, email, chats and other channels of communication. Conducts new hire technical training for all new technicians (US and International). Pursues Technical Certifications to continue to evolve in knowledge and skill.
Pay rate starts at $6.00/hr up to $7.50/hour and vary by experience and location.
We are seeking a highly motivated and detail-oriented Vendor Manager to oversee all aspects of vendor relationships, contract negotiations, marketing material acquisition, and certification management. The Vendor Manager will play a crucial role in ensuring efficient vendor operations, securing favorable contract terms, discount tiers, and maintaining productive partnerships to support our clients' needs effectively.
Vendor Relationship Management
Contract Negotiation and Management
Marketing Material Acquisition and MDF Management
Certification Management
Pay rate ranges from $8.00/hr to $11.00/hr and vary by experience and location.
The Team Lead is primarily responsible for managing their assigned operations team technicians, delegating tasks, setting deadlines for internal tasks, and reporting their efficiency to the Service Managers, Reactive Operations Manager and company. This position is also an escalation path for service-related client issues which cannot be addressed by a single technician. Finally, the Team Lead acts as a contact point for all their team members to be heard. Weekly meetings with their team as well as collaboration meetings with their peer Team Lead’s offer the front-line view for the Director and Manager.
The Healthcare IT Director handles overseeing the strategy, implementation, and progression of information systems. The ideal candidate should have a strong background in both healthcare and information technology, with a proven track record of leading IT teams and initiatives in a hospital setting. The Director works closely with clinical and administrative staff to ensure technologies meet the needs of each department as well as that of the overarching organization.
No. Since the job is 100% and permanently work-from-home, joining employees are expected to provide the minimum work equipment requirements.
Here are 4 ways to solve this kind of issue:
We want to set all our new hires for success. We want to make sure that they are in the right place when they onboard with the company. We have successfully done this by relying heavily on aptitude tests that give us a good measure of each applicant’s overall competency, motivation, learning style, and strengths.
Not at the moment. We hire citizens residing in the United States for open positions in our eight office locations, given that they are legally authorized to work in the United States.
We can help you determine the best path for your career. Fill out our preliminary assessment and our Career Strategist will help you get there.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
We can help you determine the best path for your career. Fill out our preliminary assessment and our Career Strategist will help you get there.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
