At ITS, we continue building and sustaining our global workforce, allowing us to open up more career opportunities—not just in the U.S., but across Asia and other regions. Today, half of our team is based in the United States, while the other half proudly represents talent from the Philippines, India, Serbia, Zambia, Egypt, and South Africa.
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Pay rate ranges from $31.31/hour up to $35.97/hour and may vary by experience and location.
Are you a natural problem solver with a knack for building relationships? Intelligent Technical Solutions is seeking an Outside Sales Representative who goes beyond traditional sales. In this role, you’ll act as a business advisor, helping executives and business owners leverage our vast resources to solve their unique challenges. If you’re driven to create growth and revenue while providing meaningful solutions, we want you on our team.
Pay rate ranges from $80,000/annum up to $120,000/annum (plus commissions) and may vary by experience and location.
Are you a natural problem solver with a knack for building relationships? Intelligent Technical Solutions is seeking an Outside Sales Representative who goes beyond traditional sales. In this role, you’ll act as a business advisor, helping executives and business owners leverage our vast resources to solve their unique challenges. If you’re driven to create growth and revenue while providing meaningful solutions, we want you on our team.
Pay rate ranges from $80,000/annum up to $120,000/annum (plus commissions) and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
This role is expected to be able to resolve the following technical issues with little or no assistance:
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
Pay rate ranges from $32.18/hour up to $37.68/hour and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Pay rate ranges from $30.35/hour up to $36.25/hour and may vary by experience and location.
The Alignment Engineer must perform Client standards and alignment reviews and work proactively towards aligning Clients that are misaligned against our Company standards. Maintain & Develop Company standards and best practices.
Pay rate starts at $8.27/hr and may vary by experience and location.
The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the primary point of contact for clients, handling inquiries, resolving issues, and facilitating communication between clients and internal teams.
Client Relationship Management
Client Support
Account Management
Invoice Reviews
Internal Liaison
Strategic Planning
Performance Tracking and Reporting
Job Qualifications:
Pay rate starts at $6.00/hr plus commission and may vary by experience and location.
The Research and Development department builds software and automations that drive efficiency across the business. We are looking for a Developer with fluency in PowerShell and Python, and strong skills in one of our core development areas — C# (backend), Angular (frontend), or automation platforms such as Kestra/Rewst. This mid-level role balances independent project work with collaboration alongside senior developers.
Pay rate starts at $10.35/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Pay rate starts at $4.59/hr up to $6.89/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Pay rate starts at $6.89/hr and may vary by experience and location.
Job Description:
The Proactive Team Network Administrator serves as a senior technical resource, responsible for managing escalations, driving automation, and ensuring high-quality proactive service delivery. This role focuses on reducing operational noise through automation, maintaining robust documentation, and mentoring technicians to elevate technical performance and client satisfaction.
Job Responsibilities:
Proactive Monitoring & Alerts
Mentorship & Escalation Support
Automation & Scripting
Documentation
Quality Assurance
Collaboration & Strategy
Job Qualifications:
Preferred
Job KPIs:
Job Requirements:
Compensation:
Pay rate starts at $14.09/hr and vary by experience and location.
Benefits:
The Project Coordinator (PC) ensures smooth execution of client technology projects within a Managed Services Provider (MSP) environment, they play a key role in delivering successful projects by managing small, standardized deployments (such as workstation and printer rollouts) and providing critical administrative and operational support to Project Managers (PMs) on larger, more complex engagements. Working within the ITS project framework, the PC ensures that project tasks are properly scheduled, tracked, and communicated driving project momentum and enhancing client experience.
The ideal candidate is highly organized, proactive, and detail-oriented, with strong communication and coordination skills, and a desire to grow within a project-driven environment.
Project Execution & Support
Project Administration
Communication & Coordination
Process & Quality Assurance
What Success Looks Like
Core Competencies
Required Qualifications
The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.
Expected Results:
Prior Experience:
Pay rate starts at $10.00/hr and may vary by experience and location.
As a Quality Coach here at Intelligent Technical Solutions you are responsible for guaranteeing the quality of service provided by our technician. Your duties include providing calibration sessions to ensure process alignment and you will provide structured and timely recommendation to our managers and team leaders.
Pay rate starts at $4.50/hr and may vary by experience and location.
The Sales Trainer supports the learning development of both Inside and Outside Sales teams through onboarding and ongoing training. This role builds product knowledge, strengthens communication skills, and ensures the Sales team can confidently position Cybersecurity services while reinforcing client value. By focusing on both skill development and client retention, the Sales Trainer helps create consistent messaging, stronger customer relationships, and improved sales effectiveness.
Pay rate starts at $5.50/hr and may vary by experience and location.
The Senior Project Manager is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success.
In addition to managing project delivery, the Senior PM supports department improvement by mentoring junior PMs, contributing to best practice documentation, and participating in cross-departmental strategy.
Project Delivery & Leadership
Client Engagement & Strategy
Team & Process Development
What Success Looks Like
Preferred Experience:
Pay rate starts at $12.25/hr and may vary by experience and location.
The Service Coordinator’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. They help organize and facilitate the flow of work through the Service Department, including the managing of tickets, scheduling of on-site technical resources, monitoring of all work on each Service team, holding teams accountable for work not being completed in a timely fashion, and entering new work into the ticketing system for completion by Service.
Pay rate starts at $4.00/hr and may vary by experience and location.
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Pay rate starts at $8.54/hr and may vary by experience and location.
No. Since the job is 100% and permanently work-from-home, joining employees are expected to provide the minimum work equipment requirements.
Here are 4 ways to solve this kind of issue:
We want to set all our new hires for success. We want to make sure that they are in the right place when they onboard with the company. We have successfully done this by relying heavily on aptitude tests that give us a good measure of each applicant’s overall competency, motivation, learning style, and strengths.
Not at the moment. We hire citizens residing in the United States for open positions in our eight office locations, given that they are legally authorized to work in the United States.
We can help you determine the best path for your career. Fill out our preliminary assessment and our Career Strategist will help you get there.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
We can help you determine the best path for your career. Fill out our preliminary assessment and our Career Strategist will help you get there.
Step 1: Please find a good 50-60 minute quiet time for this pre-employment assessment.
Step 2: Once complete, send an email with the subject "Assessment Complete".
