In business, the only constant is change. Companies that ignore the disruptive changes brought on by new technologies quickly become irrelevant. According to the Las Vegas Sun, most companies spend up to 10% of their annual budgets on technology, just to keep up.
IT support companies in Las Vegas and across the country are changing how users can access tech support. But do these changes benefit you, the IT support customer? Not always, according to a new report from the Technology Services Industry Association1.
More Corporate IT Support Services Now Offer Self-Service Portals
Historically, calling tech support meant sending an email or picking up the phone.
Often time small businesses want to have an "in-house" IT guy because then they feel if there is a problem, it can be addressed quickly. In theory, this is a great idea, but in practice, it often falls short. If you have all of your proverbial eggs in one basket, it can make running your small business even harder than it already is.