Blog

August 27th, 2011

Are You Using Old Technology to Connect Employees?

As technology further evolves, and systems further virtualize, it is important for support options to be numerous, cost-effective, and effectively tiered. It is crucial to design systems in such a way that all systems can be supported 24/7 without potential disruption resulting in days or even weeks of downtime. A firm providing computer repair in Las Vegas should thus have the capacity to provide organized support through both on-site and remote means.

A properly managed system should provide the necessary support infrastructure to allow clients to attain support through a variety of channels, including instant chat, email, voice, and video calling. Additionally, facilities for remote desktop and direct console access for troubleshooting purposes should be in place well in advance.

Further, it is essential for management to have an at-a-glance picture of the entire state of its IT infrastructure at all times. This includes an online portal where any and all support queries can be logged, tracked, and addressed. This ensures all parties can identify problem areas from their appropriate perspective.

A firm specializing in computer repair in Las Vegas would cultivate a liaison at each organization who serves as central point of contact between the organization and it. Roles for escalation and ownership of system components would be established well before any issues occur. These measures in total can ensure an effective, timely, systematic management of systems.

Topic General, News
August 10th, 2011

Virtual environments require a shift in conventional planning — applications and operating system environments are abstracted from hardware, requiring a completely different mindset. The advantages of virtualized environments however are that deployments are far easier, and virtual environments scale better and are more redundant than traditional environments. When seeking computer repair in Las Vegas, it is essential that the consulting firm can plan in virtual terms.

A virtualized environment is best implemented with thought, care,
and a sense of multiple perspectives – The experiences of end sers, systems administrators, and the day-to-day operations managers cannot be ignored.
Hardware and applications should quickly and easily scale to meet your demands.
Updates should be seamless as to be transparent. A firm specializing in computer
repair in Las Vegas should address the concerns of a virtual environment with
these factors in mind.

You might find that a virtual environment is very quick to set up and just as quick to reallocate, independent of additional consulting services. While the initial set up a virtual environment can be straightforward, a successful implementation that is robust, redundant, scalable, and secure requires very special care, foresight, and expertise.

A firm specializing in computer repair in Las Vegas should
provide the necessary qualifications and understanding to plan, set up, and
implement virtual environments successfully. It takes a smart and knowledgeable
client to actually seek out help, rather than shoddily implement on their own, a
virtual solution that will be scalable and secure for the years to come.

June 21st, 2011

A you an owner of a small business in Las Vegas and need computer networking support?  Many companies have talked to you about needing to upgrade this server or these desktops and it seems that the IT budget is the one thing you can never be finished with.  Now, you call a computer technician in Las Vegas and they start talking about “virtualizing your Las Vegas company” — More costs, you think!  This might be the one area that can actually reduce your IT expenditures over the next 3 to 5 years.  How?

Let’s take a moment and think this through.  If you are running a few servers and then you have, say 20 users in your company all running PC’s at their desk, you end up with several different things that are going to cost you quite a bit.

  • Power — A computer which is hooked to a computer network in Las Vegas is going to pull a lot more power than a virtual machine that is running all of your applications off of the server’s processing power.  We worked with one company who had 120 computers and by simply turning off all the computers at the end of each work day, they would save $14,000 a year.
  • Admin — Having applications running off of the server makes it easy for an IT company in Las Vegas to log into your server and make fixes without having to travel on-site reducing your expenses for the trip charges.
  • Equipment — If you are buying dumb terminals, you do not have to buy these over and over again, always getting the “latest/greatest” You upgrade the servers and everyone speeds up.  If you manage the servers correctly (or if we do this for you), some servers can go to an idle state while the other server does the work on days which are less busy.
  • Downtime — Your downtime can get reduced as we can push users from one server to the other rather than re-build 20 workstations independently in the case of a major issue like a virus in the network.
  • Remote Logins — Do you have employees that need to log-in from home and you want them to have access to all of their work programs?  With a Virtual environment, this is a much easier need to manage.

Give us a call and we can show you how your company may benefit from virtualization in Las Vegas.  Of course, like everything else, the benefits reaped are varying based on what you currently have employed.  This is why we need to do a network assessment before we can tell you if a virtual environment is good for your company.