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January 28th, 2012
What to Do When the Computer Crashes

Does Your Computer Need Help?

Computer Crash: Some Solutions
Over the years, amazing developments in computer design and software have created a myth of security around the computer. Most Las Vegas computer systems actually have serious vulnerabilities. The experience of a computer failure of some kind is common; the best way to handle it is to be prepared.

Some of the most likely culprits include:

1. Hard disk failure: If the system uses a mechanical hard drive, or HHD, the wear and tear on the moving parts can eventually lead to a hard drive failure. Loss of data is common. One solution is to install a second hard drive to run the operating system. Separating the hard drive that runs the operating system from the drive that stores data extends the life of the storage hard drive; however, regular back-ups are always recommended.

2. Malware: There are many antivirus programs on the market, and many of them are also the targets of malware attacks! Microsoft Security Essentials is a free program that can be downloaded from their website, and it provides industry-standard protection against all of the latest threats.

3. RAM: This is one of the most overlooked areas. Many computer systems operated perfectly under the original conditions. Then, a complex software program running graphics and plug-ins was installed, which resulted in a crash. Software requires hardware support. Each processing core should have 2 GB of RAM in order to run optimally.

Knowledge is the key to harnessing the power of your Las Vegas computer. Every problem you encounter is actually a learning opportunity in disguise.  Give us a call if you need help with this kind of problem!

Topic Uncategorized
September 8th, 2011
Computer Repair Documentation – A Critical Piece to Outsourced IT

Documentation and Evaluation of Your Systems 

When requesting computer repair in Las Vegas, it is essential to receive a full evaluation and documentation of your environment. The entire systems infrastructure, and more importantly the way your infrastructure is used, needs to be thoroughly assessed to ensure systems breakdowns are not a chronic issue at your organization. 

Good firms specializing in computer repair in Las Vegas provide not just a quick fix, but a thorough intake evaluation and documentation of all your systems. This involves surveying the entire infrastructure, the applications used, the data and where it is stored, the hardware currently employed, and the email, file, and print services in place. It also involves interviewing staff and their roles at the organization. This helps determine who might be the best points of contacts, as well as for probe for signs of unintentional systems misuse.

Systems and repair documentation is the hallmark of professional computer repair in Las Vegas. Documentation should contain not only details of the computer repair process, but the thinking that preceded the repair, as well as the possible outcomes of the repair. It isn’t about necessarily providing a single, perfect solution, which never really exists, but rather providing a professional, thorough writeup. This involves giving the client as much detail as possible as to most appropriate follow up steps, as well as information on what might have caused the systems breakdown in the first place.

Topic General, News