Blog

July 29th, 2011

Why is it so difficult to find a quality computer technician in Las Vegas?  It seems that most computer technicians in Las Vegas are really good with their technical skills, but are pretty weak in their people skills.  People skills matter to us.  Calling customers back, getting our work completed on time, getting customer approvals, and making sure we are making you happy all count to us.

So, if you are out there looking for a computer technician in Las Vegas, what can you do?  Here are a few simple steps you can take to find a qigh quality computer technician in Las Vegas:

  • Make sure they have certifications and that these certifications are valid and relevant to what you have.  Is your shop all Macs?  An MCSE isn’t as useful there.
  • Make sure they answer their phones and call you back.  If they are hard to get a hold of when they want a new account, how much worse will they be when you need network support in Las Vegas?
  • Make sure they are fair and ask for references from legitimate companies.

If you would like to meet with one of our network specialists in Las Vegas, please give us a call right away!

 

July 15th, 2011

Often time small businesses want to have an “in-house” IT guy because then they feel if there is a problem, it can be addressed quickly.  In theory, this is a great idea, but in practice, it often falls short.  If you have all of your proverbial eggs in one basket, it can make running your small business even harder than it already is.  Here are some ways outsourcing your IT  department can help you today!

  • When you outsource your IT Department, you call a company with multiple computer technicians which allows each of the computer technicians in Las Vegas to specialize on a set of skills so you are always get the best technician for the particular problem you are facing (no one can know everything about computer networks in Las Vegas!)
  • What happens if your IT guy gets sick?  Or goes on vacation?  If you are working with us, the benefit is we have more than a single professional, so someone else can go out there.
  • We specialize in Small Business Netorks, so we can often get done in 15 hous what a full time IT person does.  This is through our massive investments in infrastructure and our continuous trainings our Las Vegas computer technicians go through
  • We stay up to date, but understand business is about efficiency, not the coolest toys.

If you would like to get a free network assessment, please give us a call so we can schedule this with your Las Vegas company!

 

July 11th, 2011

Change is difficult.  We all understand this.  Whether it is changing jobs, changing houses and unfortunately a little too often, changing spouses…  Change is hard.  We grow comfortable and even when things are really bad, sometime we don’t know any better.  We think we are getting the best that’s available to us.  Here are some ways you can be sure you are not getting the best deal or good service from your Las Vegas computer technician.

  • No calls back, or a call back days after you place your first call.
  • Techno speak rather than plain English to explain your issue
  • Fear tactics.  If you don’t buy from us YOU WILL go bankrupt.
  • No options, it is take it or leave it.
  • No real connection with your account.  They know what they sell you, but very little about what matters to you.

If this explains your current Las Vegas computer networking scenario, you need to give us a call!  We believe in providing strong value and great service.  Let us do a free network health assessment and we will go over your current situation with you in plain English.  Many customers are relieved that they don’t have to even purchase any new hardware to get up to speed, they just need to utilize what they already have as efficiently as possible.

Others are shocked to see how out of date they are given how much they spend for their Las Vegas Computer Technician!