Tired of Fixing Your Own Computers Yet?

If you run a business here in Las Vegas and your computer room looks more like spaghetti with wires running everywhere and your computers are all slow and seem to get disconnected, surprisingly, you are not alone.  Often the business owner is good enough with computers where they can get a network running when they are in the initial stages and trying to save money.  Eventually, there is more business and the owner has less time to keep the new computers going strong and next thing you know, the whole situation is a bit of a disaster.

ITS can rescue your business from doing its own IT!

Have the peace of mind of calling a qualified IT tech whenever you have computer problems.  We have an actual helpdesk with Microsoft certified computer technicians.  We spend all of our time on computers, so this is our business.  You can work on what got your business to the place where there were 5 or 10 people all complaining about slow computers and substandard quality.  If you are an accountant, you can focus on taxes and building your business.  If you are a hotel, you can improve your guest experience.  We take the pain out of IT and make it so you can again work to build your business rather than get frustrated by your computers!

Give us a call if you would like a free network assessment where we can show you simply how our monthly plans can simplify your budgets as well as improving the customer experience you deliver to your clients!

 

Avoid this Guy!

Tips to Avoid Computer Repair: Las Vegas

 

The cost of computer repairs in Las Vegas can be prohibitively expensive. Learning how to avoid some common pitfalls is a good way to save money on these computer repairs. In Las Vegas, the savings can add up fast.

Typical tasks you can expect to perform during the life of your computer include:

• Backing up your data before adding either hardware components or software programs. Schedule automated backups in Windows 7 through the control panel.

• Learn your way around the control panel because it is where many other critical tasks can be performed. Simply click on the start menu and look for the control panel on the list to the right.

• Learn how to use the problem steps recorder. Type these three words into the field called search programs and files. This field is located in the start menu, and it will appear as soon as you click.

The problem steps recorder allows you to start recording the movements of your mouse by clicking the red button. You can add a comment anytime during the recording. A pop-up dialogue box will ask you to highlight the problem area on the screen. As you stop recording, you will be prompted to name the file and save it anywhere on your hard drive. This file can be emailed to a support technician.

This process will help you avoid needless computer repairs in Las Vegas.

Microsoft Word 2010: Mail Merge for Business
Prepare a form letter that is to be sent to everyone on your list. It contains the salutation and date, but does not contain any information that is specific to any given recipient.

Go to the tab called mailings and select start mail merge, which will bring a list of options to the screen. Select the last one, which is called “step by step mail merge wizard.”

On the right side of the screen, you can select the kind of mail merge you wish to perform. This can be done in several forms. It can be done via letters, envelopes, labels or even through email messages! Look to the bottom of the panel where there is a link that says “next: starting document.”

After you have made your selection, you are given three choices. You can use the current document, start from a template or start from an existing document. There is a button next to each of these choices.

Open your form letter and click the “next: select recipients” link. If you do not have a list ready, just select “type a new list,” and click create. If you choose customize columns, you can deselect any items you do not want to be printed. Save the data.

Move the cursor to the address block position and click on the address block link. Reformat the page to your liking. Follow the next steps until you see “edit individual letters” and then choose“merge records all,” which will let you preview before printing.

Please give us a call when you need computer repairs in Las Vegas!

Are You Using Old Technology to Connect Employees?

As technology further evolves, and systems further virtualize, it is important for support options to be numerous, cost-effective, and effectively tiered. It is crucial to design systems in such a way that all systems can be supported 24/7 without potential disruption resulting in days or even weeks of downtime. A firm providing computer repair in Las Vegas should thus have the capacity to provide organized support through both on-site and remote means.

A properly managed system should provide the necessary support infrastructure to allow clients to attain support through a variety of channels, including instant chat, email, voice, and video calling. Additionally, facilities for remote desktop and direct console access for troubleshooting purposes should be in place well in advance.

Further, it is essential for management to have an at-a-glance picture of the entire state of its IT infrastructure at all times. This includes an online portal where any and all support queries can be logged, tracked, and addressed. This ensures all parties can identify problem areas from their appropriate perspective.

A firm specializing in computer repair in Las Vegas would cultivate a liaison at each organization who serves as central point of contact between the organization and it. Roles for escalation and ownership of system components would be established well before any issues occur. These measures in total can ensure an effective, timely, systematic management of systems.

There are two main factors to consider when accessing systems remotely: security and accessibility. These two are often at odds, making it imperative that your organization clarifies its priorities across the board.

A firm providing computer repair in Las Vegas should be able to chart out an effective remote access solution for your organization, ensuring that systems are accessible and secure wherever the end user is working from. Such a firm would isolate all the required points for remote access, including geographic locales and devices used. The smartphones, tablets, and computers, along with the operating systems, browsers, and configurations involved, would be documented.

An ill-planned remote access solution is prone to intrusion, downtime, access loopholes and flaky connectivity. Thus, remote access issues have to constantly be monitored, in line with the sensitivity of the data. It must be noted these issues are often incorrectly assumed to be already in place by management. Many firms leave remote access issues in the hands of end users, who in turn rely on ad-hoc measures to access sensitive data from afar, such as using USB flash drives or sending themselves email copies. This might be permissible in some cases, but a massive security breach in other cases. Such shortcuts forced many organizations, including the FBI, to go through painful data breach contingency plans. A firm specializing in computer repair in Las Vegas would put in the required planning and care to ensure secure and accessible remote access at all times.

Virtual environments require a shift in conventional planning — applications and operating system environments are abstracted from hardware, requiring a completely different mindset. The advantages of virtualized environments however are that deployments are far easier, and virtual environments scale better and are more redundant than traditional environments. When seeking computer repair in Las Vegas, it is essential that the consulting firm can plan in virtual terms.

A virtualized environment is best implemented with thought, care,
and a sense of multiple perspectives – The experiences of end sers, systems administrators, and the day-to-day operations managers cannot be ignored.
Hardware and applications should quickly and easily scale to meet your demands.
Updates should be seamless as to be transparent. A firm specializing in computer
repair in Las Vegas should address the concerns of a virtual environment with
these factors in mind.

You might find that a virtual environment is very quick to set up and just as quick to reallocate, independent of additional consulting services. While the initial set up a virtual environment can be straightforward, a successful implementation that is robust, redundant, scalable, and secure requires very special care, foresight, and expertise.

A firm specializing in computer repair in Las Vegas should
provide the necessary qualifications and understanding to plan, set up, and
implement virtual environments successfully. It takes a smart and knowledgeable
client to actually seek out help, rather than shoddily implement on their own, a
virtual solution that will be scalable and secure for the years to come.

Everyone has heard of terms like “Data Security” or “Barracuda Filters” or “Firewalls”…  We want to take a step back from the technical componets, and deal with the principle in general.  How much is your data worth?  If your company lost its customer database or one of its servers, would it last?  Studies have shown that93% of businesses who don’t have a disaster recovery plan in place and lose their data don’t stay in business for one year.

If you are looking for a computer technician in Las Vegas, the first thing you will want is someone who understands the business importance of a healthy network.  There are plenty of people out there who can plug in a new computer, set the permissions and have a network running fairly smoothly.  If you are dealing with a company like that, things will work fine until there is a real problem.

We suggest that you look for a computer technician in Las Vegas who will take protecting your data as seriously as they would protect their own data (or should).  Are they stopping malicious viruses from coming in?  Are they making sure the data can’t be stolen or corrupted by an angry employee?  Are they making sure there is a good off-site storage system in case there was a disaster?  Are they making sure that your drives and servers are in good shape and not dangerously close to completely crashing.

We work hard to be the best computer technicians in Las Vegas, so we hope if you don’t use us, you at least follow some of these basics tips.

It is tempting to try and save a few bucks when the economy is a bit stagnant.  Obviously, you need to make sure you are getting a good deal on your computer technician in Las Vegas, but don’t make the good deal collapse your whole company.

Are you OK with a computer technician taking days to get to your technology questions?

Are you satisfied with a computer technician who doesn’t fully explain what they are doing to fix your computer network and then you start having other issues?  These are the kind of risks you are taking if all you are trying to do is save a few bucks without asking any real questions.  What are some things you should be asking your computer technician in Las Vegas?

Do you have insurance in case you mess up our network?  Is it for $1,000,000 or more?

How many technicians do you have?

How many certifications do your technicians have?

After you answer some of these questions and feel comfortable with the long term relationship between you and your computer technician in Las Vegas.

We have all done it for a while, especially when first starting a new business.  We buy a computer or two, figure out a way to do a peer to peer network that works and then gradually add to that.  Maybe this is where you have been, but are quickly realizing this can be a costly method to keep up.  Have you considered a small business server to help with your computer costs?  Let’s look at this option really quickly.  Give us a call if you need ideas like this explained in plain English as we’d love to be your computer technician in Las Vegas!

Here are 3 ways having a small office server can help your business become more profitable and easier to manage.

1. Less expensive IT computer help.  Do you call a computer technician in Las Vegas currently to come over and load applications on your machines or to fix drivers all the time?  With a small business server, you can run applications off the server and only have one load instead of 8 to 10 for the computer technician to do.
2. Cheaper Office Space –  Suddenly what was once available only by coming in the office becomes available from remote locations if plugged in well.
3. Better IT Security — If you computer technician in Las Vegas forgot to install virus software or plug in the firewalls the correct way in a normal computer, everything is at risk.  With a Server, you can install a central point of defense and make sure no unwanted intruders come in a back door quite easily!

Please give us a call if you need a computer technician in Las Vegas!

Managed Services is becoming a more and more popular word within the small business community.  What is Managed Services and what does it do for you?  How can managed services help your company manage its computer repair needs in Las Vegas?

At the core level, managed services mean that someone else manages an essential service to your business, in this case it would be IT.  Instead of hiring expensive IT professionals, which most small businesses can’t afford to do, but not wanting your nephew to have all the control on the network, managed services works well for many Las Vegas companies!

Basically you are sharing IT personal between 5 to 10 companies and instead of getting an inexperienced professional, you actually get an extremely qualified company working on your network.  Why?  Their jobs are tied to how well they can keep your network up and running.  If they learn all of the nuances, you can count on them to do a better job.  If an IT professional gets myopic and is only looking at one network on a day to day basis, he will likely not be as prepared as an IT professional in Las Vegas who is consistently addressing many challenging problems across different kinds of networks.

If you would like to hear more about Managed Services in Las Vegas, please give us a call today!