Be Our Client of the Month and Win a $100 American Express Gift Card!
07.18.2011
For ITS Clients Only!
Have You Experienced An Increase In Any Of The Following?
Network Reliability – Peace Of Mind – Employee Productivity – IT Project Satisfaction – Reduction in Spam – Free Time – Network Support – Network Uptime – Successfully Limiting Unauthorized Surfing of the Internet by Staff – Help Desk Service Responsiveness – Helpful Technology Planning – Network Speed
If so, let us know! Not only will we make you our “Client of the Month,” with feature spots about you and your company in our monthly newsletter, we will also send a $100 American Express Gift Card you can use to buy anything your heart desires!
All you have to do is submit your story (a couple of paragraphs) to us with the problem or challenge, the results you’ve been able to generate, and a headshot. Sending this to us gives us permission to use your comments and photo in our newsletter and other marketing pieces. If you don’t win this month, your entry will always be held for a future month!
How to Participate:
In an email or letter, provide answers to the following questions…
- Outline what your situation was before working with ITS and starting a support agreement.
- Describe the ITS services you’ve used to date and the results they have produced.
- What mistakes did you make in the beginning and what advice would you give to an entrepreneur considering outsourcing network support?
- How has implementing a support agreement with ITS changed your life and your business?
- Send in a high-resolution photo of you – and your business partner, if applicable. (Just about any digital camera will do the job.)
Email Your Story To: marketing@itsasap.com
Or Fax It To: 702-869-6777
Or Mail It To: 3330 W. Desert Inn Road Las Vegas, NV 89102
Questions? Call Ashley at (702) 869-3636 or toll free at (888) 969-3636!
Need ideas for what to write? Here’s an example:
To Whom It May Concern:
Technology has driven business to a point of no-return where computer network is almost the business! For non-profit organizations like ours, where most of our time is focused on charity programs, there is no time, personnel—or money—to monitor computer networks and computer systems 24×7. This often tempts us to manage ourselves in the hope of cutting corners to save money. Unfortunately, the end result is that we do not save money or time and we put our computers at risk. The truth is that we cannot focus valuable time on when and how to install patches and application updates, monitor the system continuously to detect glitches, and try to resolve problem after problem without jeopardizing day-today critical organizational functions and strategy. When the network is down, so is our organization business.
When our organization opened an office in Las Vegas, it was difficult to choose or to find a reliable company to manger our network. We chose Intelligent Technical Solutions to manage our computer network and have been happy with the company, in particular the customer service. ITS administrators help monitor and manage our systems and perform the day-to-day work needed to minimize critical issues. We receive nightly full back-ups that give us a piece of mind and assure us of disaster recovery and rapid restores when necessary. Installations, maintenance and updates are performed without service interruption and our Firewalls and security issues are handled with ease for users. This has made it easy for our volunteers and fundraising staff in other states and on the road to access their emails and to communicate more efficiently.
ITS has a professional and courteous helpdesk personnel that responds to user issues. There is always a human voice on the phone. Messages and emails are responded to in real time and the staff is always available to quickly troubleshoot and to fix problems. The dedication and professionalism of the helpdesk staff is a reflection and a tribute to the company CEO, Tom Andrulis who is never too busy or too important to take my calls and to trouble shoot user issues himself–putting service ahead of profit! And that is the foundation of ITS business, and the foundation of ITS customer service!
Connie Miranda
National Program Director
Congress of Racial Equality
