Don’t Drown With a Bad Cell Contract!

Unfortunately, one thing I am an expert on is having a bad cell phone.  My iPhone seemed to drop calls constantly with AT&T and Apple both insisting it was the other person’s fault.  The day arrived where I had enough and switched to a Droid.  Well, that had its own issues, like data loading super slow, no doubt a Sprint problem, of course…

One thing I have learned about cell companies is that they tend to be perfect or brutal.  A bad cell phone is annoying and can cost business.

So, what is one to do when they have a cell phone that seems to have the Devil as the service provider??

• Before talking to the clerk, take a deep breath, sometimes they can help you out… if they want to.  That is the issue, will your approach help them want to help?
• If you ever get an error code – write it down!  Tracking is easier with these codes
• Don’t accept the problem.  With my Android, I went in about 5 separate times and they finally just swapped the phone out for me.  Yes, I was that guy!
• Consider the insurance and “losing the phone” if they absolutely refuse to help out (keep in mind there will probably be a deductible)
• See if the issues all happen in one area or if they happen all over.

Please  give us a call for technology help in Las Vegas, especially computer repairs!